Location was brilliant. Staff were welcoming, helpful and friendly. It was clean.

What appeared to be penny pinching in the wrong places. One coffee,one teabag and two milk sachets for two people for our second day. That's between us...not each. Silly really! Similar in the bathroom. One tiny bottle of shampoo between two of us? Just takes the edge off really... We were there for two nights. Shame! Hot breakfast..cold plates.

Always a pleasant stay, staff were helpful when I needed something. The food was very good. Recommend their loaded burger. The room was clean and comfortable, plus I was upgraded at no extra charge. I'm a regular visitor to Plymouth, and this is always my go-to hotel.

Welcoming, friendly, breakfast was gorgeous, bed comfy, good night's sleep

Tv was abit small for the room but that's about it really

Lovely place to stay, close to the hoe and town centre, friendly staff and nice room.. wouldn't hesitate to stay again 😊

Basic but clean property. Great value for money, staff were really friendly and helpful, John the main man at reception gave great great banter, had alot if local knowledge and made the place. Great staff, great stay

Friendly staff very welcoming got told lots about plymouth and were to go brack

There nothing I didn't like

Breakfast was freshly cooked, hot and tasty. Plenty of good choice incl fresh hot pastries and pain au chocolat! Very attentive table service and quick too. Nice atmosphere.

No tomato sauce

Very friendly and helpful staff. Within easy walking distance to the ferry terminal. Restaurants nearby. Comfortable beds. Staff very kindly offered to take us by minibus to the terminal ( in the event we had to leave before breakfast due to re-scheduling of the ferry departure time, and walked to the terminal, no problem).

We didn't have breakfast so can't comment on that. We asked for a quiet room but were given one overlooking the road ( actually was pretty quiet overnight).

John greeted us with a smile and he started roasting me with his funny jokes like a standup comedian for the first few minutes. I enjoyed it really well and I was really tired after driving and visiting some places that day. We booked The Duplex by Pureserviced first and we got late for the check in and then found this amazing place. Breakfast was nice, got plenty of street parking nearby and the room was also good.

Such a happy friendly atmosphere. Happy to help us in any way we required. Will definitely stay again.

Was a lovely staff. Room was soo nice and staff were super lovely and so nice to our dog as well. Perfect for a night away with a partner.

Sadly I missed the breakfast as I was left a note saying breakfast starts at 8am when my wife was told 7am. I could have made the 7am before work but I didn’t go down as the note said 8am. So that was disappointing

Communication from the host was amazing, as I had travel problems getting there for the first night. The room is beautifully decorated, warm and cosy. The location is a few minutes walk from a food superstore and various food takeaways. The room is well equipped with mini fridge, tea/coffee facilities, hair dryer, hair straighteners, some plates, cutlery and wine glasses. Just a beautiful room.

clean

beds uncomfortable

staff are lovely! x

check out time to early.

the staff were friendly and it was clean and convenient. Maggie the owner was lovely and informative. I’m a history geek so loved listening to her stories of the hotels history. we will be back.

nothing to dislike. it was convenient, clean, warm and friendly.

perfect location