HOTEL THE POINT Kiyomizu Gojo

We were a bit apprehensive about this hotel because of its low review score and reviews about lack of cleanliness. The room we got on the ground floor was spotless, large and well designed. We had a very comfortable 5 night stay. The room had ample space to open our 2 large suitcases. This hotel certainly does not deserve its low review score. It ought to be a 9 out of 10 review score.There is a washing machine and a large clothes drying rack but be mindful that clothes do take time to dry in the room.

Not much not to like but if i had to say something: there is a small step to and after the room passage. However, after tripping a couple of times you remember it is there 😀. There was a safe box in the room, but it was locked, and despite several communications assuring us that the management company had contacted the owner about it, the safe was not opened for use throughout our stay. Not much of an issue as Japan is very safe and no one enters your room during your stay.

Location, Kitchen, self-checkin / self-checkout. Customer service response is quick and effective.

None

The Room was spacious. Shower area was different than the toilet area and it saved a lot of time.

Beds were very light and movable they had tires in them. So not comfortable.

Das Zimmer war sehr geräumig und passabel ausgestattet

Das Zimmer war schlecht gereinigt, der Fussboden im Bad nicht gewischt, es gab vergessene Wäsche vom vorherigen Gast und kein Personal, dass sich kümmern könnte. Anrufe bei der in der Lobby angegebenen Telefonnummer wurden nicht beantwortet. Auf Anfrage per Mail wurde uns mitgeteilt, dass kein zweiter Zimmerschlüssel zur Verfügung stände, was bei unseren unterschiedlichen Tagesplänen sehr hinderlich war. Das Zimmer lag im Erdgeschoss, die Strasse war direkt vor dem Fenster, also war der Verkehrslärm störend, das Haus war aber allgemein sehr hellhörig, so dass man auch die Aktivitäten der Nachbarn mitbekam.