We had a great time at this place. We would stay here more and we started a new thing at this cabin, we left a note book with the date of stay and a small riddle to find a dollar that we hid. We would like the next family to keep this going. If you find it then it’s your time to hide it with a clue for the next family.

I requested a mountain view, a pool and a hot tub as amenities for our trip to SeviervilleTN. My husband has back issues so the hot tub was vital. We originally booked The Homeplace. 2 weeks before our trip, I read a review saying that the hot tub was not working. I called immediately and was assured that the problem had been resolved. The view was beautiful, however the "pool access" was the public paid pool 5 miles down the road. We left for a short while and upon returning, we found someone in our unit. He rushed out when we pulled up, saying that he was there to check the fire extinguisher. He did not have on a Vacasa shirt and we were not notified of anyone coming in. The next day we found that the hot tub still was not working. Called again and was told that someone would be there to fix it in the morning. No one showed so I called again. Was told that it would be fixed by that evening and I would be called with updates. No one ever called back. I called again and was told that someone would come the next morning. This was not acceptable and we asked to be relocated. The next morning we moved to Heaven's View. There was no mountain view, no pool and this hot tub did not work either. 2 repair men came for this one and it never got fixed. So, after spending a large amount of my vacation time on the phone with Vacasa, having to repack and move in the middle of it and NEVER having ANY amenities that I requested Vacasa only compensated us for $80.00!

I requested a mountain view, a pool and a hot tub as amenities for our trip to SeviervilleTN. My husband has back issues so the hot tub was vital. We originally booked The Homeplace. 2 weeks before our trip, I read a review saying that the hot tub was not working. I called immediately and was assured that the problem had been resolved. The view was beautiful, however the "pool access" was the public paid pool 5 miles down the road. We left for a short while and upon returning, we found someone in our unit. He rushed out when we pulled up, saying that he was there to check the fire extinguisher. He did not have on a Vacasa shirt and we were not notified of anyone coming in. The next day we found that the hot tub still was not working. Called again and was told that someone would be there to fix it in the morning. No one showed so I called again. Was told that it would be fixed by that evening and I would be called with updates. No one ever called back. I called again and was told that someone would come the next morning. This was not acceptable and we asked to be relocated. The next morning we moved to Heaven's View. There was no mountain view, no pool and this hot tub did not work either. 2 repair men came for this one and it never got fixed. So, after spending a large amount of my vacation time on the phone with Vacasa, having to repack and move in the middle of it and NEVER having ANY amenities that I requested Vacasa only compensated us for $80.00!

The hot tub didn’t work and I never got the fee returned when we never got to use it. WiFi never worked and there was mouse poop. Should have listened to the reviews was told that all the issue were corrected/ wanted to give the benefit of the doubt. Other than that the location was nice 20 minutes from Gatlinburg and pigeon forge which was nice. Close to gas stations and places to eat food without a drive all 5 min away.

We had a great time! The hot tub didn’t work for unit 4 but since no one else was there we used unit 1’s hot tub but overall the experience was amazing!

The hot tub didn’t work and I never got the fee returned when we never got to use it. WiFi never worked and there was mouse poop. Should have listened to the reviews was told that all the issue were corrected/ wanted to give the benefit of the doubt. Other than that the location was nice 20 minutes from Gatlinburg and pigeon forge which was nice. Close to gas stations and places to eat food without a drive all 5 min away.

We had a great time! The hot tub didn’t work for unit 4 but since no one else was there we used unit 1’s hot tub but overall the experience was amazing!

We really enjoyed our cabin , had everything we needed. Thank you