The property was in an excellent location and very comfortable

Nothing

Everything

Location and size

Poor quality towels TV’s not working in bedrooms Only one key and parking tag

Location was great. We are Jo’burgers, but had to flee a 4-day water outage in our area, and it was everything we needed. Right inside Melrose Arch meant restaurants and especially Starbucks was a hop and a skip and a jump away. The apartment block has a generator which was brilliant during loadshedding. The team was fantastic on comms, very polite and friendly.

Linen could do with a quality upgrade.

I Would highly recommend this venue for a family that’s looking for comfort. It’s a great place. Very neat. Excellent.

Brilliant location in safe walking distance of everything we needed, including great coffee bars and excellent restaurants, and close to big-brand hotels so that it is easy for Uber drivers to find. The apartment is spacious and comfortable, although the TVs in the bedrooms didn't work. The security in the complex/area is excellent, which is paramount in Johannesburg.

There is only one key and one access tag for four people, each with different itineraries. The last person out of the apartment takes the key and that's it for the day - too bad if someone else wants to come home early. The only solution is to leave the key with security office, which is not on the premises. This requires running up and down and over the road, so for us it was not an option. Also, the buzzer in the apartment to let people in from downstairs has been disabled; & there is no access to the building without the tag, so the person upstairs with the key & tag has to come down to let the others into the building, no matter how late at night or early in the morning. In short, this arrangement is great for people coming and going at the same time, but a nightmare for anyone else. I would have liked an ironing board in better condition, but it's not a deal breaker.

Nothing

the owner did not resolve my issue at all, the entire place stank like burnt smoke, the ovenware was disgustingly filthy.

The water was very bad you can't drink it, it a stale taste and funny smell

The water was bad