The place was comfortable and clean and the price reasonable. Friendly staff. Good Breakfast. Location is close Beaufort if you dont mind driving to see the sights and driving a bit more for the beach.

The showerhead was overly restricting on water pressure.

Clean, new, let us check in late, easy, and just overall all we needed

The bacon was very overcooked but to be fair we went at the end of breakfast

Kids loved the breakfast

Everything was great

Awesome breakfast, even foe a vegan.

Interesting decor, shared spaces concept, wonderful toiletries provided, sustainable aspects

No indoor pool

Clean, friendly and welcoming and allowed dogs

N/a

The staff, especially Faith, were really helpful!

It was too far from downtown, so I wasn't able to easily visit shops & dine out. I didn't realize when booking there wouldn't be a microwave in the room; that was very inconvenient. If that is part of this brand's approach to providing amenities, then I won't be staying again. We still have high rates of covid in this country, so encouraging travelers to hang out in public spaces more by putting more amenities in the lobby is counter to what I need.

Very clean and well kept. Rare for a hotel and very friendly front desk .

There was nothing I didn’t like

I had a 8 hour trip so I did not check into the Tru until midnight. The rooms were very small for the over $180 dollar a night price tag but the paper thin walls forced you to hear everything going on in all the rooms around you. The room directly above me jumped up and down on the floor for the 5 and a half hours I was supposed to sleep. Didn’t get a wink. The tv volume wouldn’t work and the tv would not turn off either, so I had a bright tv screen in my face to enjoy with the super loud and inconsiderate neighbors. To top it all off the AC would shut off constantly for no reason and there was a dog barking on the second floor. I payed for a late check out and when I voiced my complaints to the GM Faith because she asked, she told me that I would get a full refund but that I had to call booking.com because I booked through them. She also told me that there were numerous complaints and that she wouldn’t want to stay in any of the rooms at the Tru because they have paper thin walls. Pretty bad when the GM says that she wouldn’t want to stay at the property she is responsible for. Faith the GM said she would do her part to sharing with Booking.com, apparently that was a lie. I will never book through Booking.com ever again and I will definitely never stay in another awful Tru by Hilton and I will make sure to tell everyone I know about this experience.

Overpriced, noisy beyond belief, broken appliances and run by a GM who doesn’t keep her word.

The staff was friendly, courteous and available. The entire building was exceptionally clean I really appreciate that everyone took so much pride in their jobs.

Nothing. It was a wonderful hotel and we will definitely be staying there again.

Very clean

The breakfast was wonderful and the coffee was excellent. The room was neat and clean. We especially liked the sugar lemon liquid soap in the shower.

The price I was quoted at reservation time was a few dollars less than my checkout receipt.

Breakfast Beds Shower

Workers friendly

Everything

Breakfast was ok

Few more choices for breakfast

Location is great nice and peaceful

Loved it

Breakfast was fresh, warm, and sufficient. Room was spartan, as expected, but clean, with comfortable bed. Price was competitive for pricey city. Convenient to Beaufort City and Port Royal by car.

Clean towels have to be requested; TV has no local channels or live programming, just streaming channels; Could hear people walking around on floor above; no closet or bureau, just hangers above furnished fridge; no water cups in room.

Very modern with great quality amenities. Property was well maintained.

It was clean. Updated. The staff was very friendly.

looks nice bed sheets were nice and clean.

the refrigerator didn’t work. the bathroom toilet was not cleaned. there was hair and fecal matter from previous guests in and around the toilet lid. the shower floor was still dirty from previous guests. hair and dirt

Coffee bar and room

Pillows