I love the fact that there were rugs and not wall to wall carpeting. It felt much cleaner. I love the soap dispensers instead of wasteful mini bottles. Service was excellent, staff was professional but warm and friendly. Service was fast and efficient.

The view is completely terrible and the description was misleading. We expected a city view, not a view of dirt and stationary trains. It was pretty ugly. No local options for food and beverage only fairly boring chains.

Staff was very nice and helpful and pool was nice

Pillows/beds were not comfortable. Bathrooms were not family friendly (showers in the open) shower door kept leaking water on the floor. Asked for extra pillow and blanket got it then after cleaning came through they were not replaced so had to ask for again. Booking.com stated 2 queen beds and a sofa bed..there was no "sofa bed" just a small bench..was only reason we booked the room was for that.

The wifi was not working on the TV our whole stay.

This is the second time we have stayed there. We love the hotel and it's location.

We didn't like our neighbors and we were put in a room that has a door to another room. Not as quiet

It was a nice room I would have scored it better if I wasn't double charged

I was charged double in case I purchased incidentals. I was told the extra charges would drop off my account in a few days but I could have used the money in my account. Here's an idea, charge me if I decide to purchase anything and don't take my money on the off chance I might want to purchase something.

very modern, location, very clean, comfy beds!

i had no problems or complaints.

Location

Elevator location at one end of rooms not in middle

Location and service was great.

The shower and sink leaked water everywhere.

The design of the room

The sheets pillows and bathroom were dirty