It was very stylish and right in the centre so everything was on our doorstep

There was nothing we didn’t like

Perfectly situated in the center of the city, vast appartment with all the comfort (including air conditioning which was precious this summer). Really well equiped and and very nicely decorated. Parking spot a real plus. Many good restaurants within short walking distance.

Not equiped to have full darkness in the master room, some noise in the street at night.

It's right in the heart of the historic town centre. Need to ensure to provide car registration before checkin so they can have your car on the "allow list". Very narrow streets and the GPS got confused taking us there, so took a bit of initiative to navigate around that, but overall fine. Apartment was comfortable and steps away from everything you need. Fantastic pizza by the slice place (Why Not?) a very short walk from the apartment. We took the train up to Stresa and did our island hopping from there - more convenient and efficient than doing that from Arona itself, as the islands are much further up the lake so the boat trips take a long time. Many great restaurants and places for apertivo very close to the apartment.

Pillows weren't great, though the beds were fine. Only provided with 2 rolls of toilet paper, which for a family of four staying for 2 nights wasn't close to enough. Had to get our own refills, which for the price paid for the accom isn't right. If you need pure darkness for sleeping, this will be a problem, a lot of street light comes in at night. There are shutters, but they don't block it out.

It was a bit of a complicated procedure but the host sent a video to illustrate the process which helped immensely.

driving in the small town is restricted and so a permit was required. This permit required paperwork but the host helped with that. I just wish I had known how difficult it was to find the apartment on arrival. Some assistance with directions may have been a good idea since most maps seemed to assume I was on bike or walking given the driving restrictions in town. However, now that I know the process, it was a beautiful place and location. Also, wish there was an air conditioner in the kids bedroom but it did cool if you kept the door open and we were there during a heat wave.