The location — at the heart of Canberra Centre, a lot of food options and easy commute. The aircon/ heater was nice.

There was construction work in the apartment next door. There were no shower screens but the ventilation was good.

Property is quick to cite extra charges for various things e.g. list keys but check in was not straightforward as it was not quite clear that key in box took us upstairs and then there were codes to get in! However, on site rep was friendly and helpful. Good laundry. Kitchen okay. Room okay for our needs. Well placed for supermarket and AWM and buses to parliament etc.

Clarity re check in. Was expecting another key for our room.

Great Location , just in the heart center The host was nice, he gave me mobile charger for 2 days. Thank you

1.Check in time is too late 4pm. It should be 2pm. I waited for 3 hrs. Had long flight and very tired. 2.There should be one extra light in bathroom over the mirror, quite hard to do shave without light. 3.These should also be light switch on/off button near bed. It will help if you goes to bathroom at night.

The water was wet.

The complex way to access the apartment. As an older person with poor eyesight I had to lie on the foyer floor to access the postbox which was around one foot off the floor. Then, when I attempted to align the code to open the box numbers were so small I could not see them. When I dialled the phone contact it was not accessible as it was an overseas number. In the same way I could not send a message. I was surprised to find there were no tea or coffee making facilities in the room, nor a glass for a drink of water. As well, there was no TV in the room, a basic item these days My departure was marred by an unfortunate matter which involved the owner ringing me and insisting I had not returned the key fob to the lock box. The owner was unwilling to to accept my declaration that I had indeed done so. My other concern was the set of instructions. They could be rewritten to include code numbers etc at the point required, not hidden somewhere earlier in the message. I would be happy to rewrite them making them more user friendly.