Rooms look to be recently remodeled. Nice white bedding. Hot shower. Quiet and very clean room. Great a/c.

great location, good room, on-site restaurant & sports bar.

power would cut out a few times a night, had to ask to have the water turned on during the day.

good location, nice cafe downstairs, number of issues with the room (no water, toilet blocked, safe didn’t work). staff were sullen and unhelpful.

staff never smile, apologise, explain, rarely look up from their phones. the breakfast cafe staff were poorly trained. had to pay for a 2nd cup of coffee at the included breakfast!

Good small hotel. Near the coast. Lots of restaurants and cafes. Friendly staff.

Modest breakfast. Extra coffee for money.

The cleanliness and comfort of the mattress was great.

It was very loud in my room what was coming from the inner backyard and bar belonging to the hotel. Coffee with milk was not includedvin the breakfast. Everyone going up the stairs could have a watchvover the window into my room. It also felt that I was disturbing the staff with questions I had.

great locations, steps from the beach, with awesome staff and an attached restaurant

no complaints, we had some plumbing issues but we were immediately moved to a different room and the maintenance staff seemed to have everything fixed asap

Location

Room/bedroom lay out

nice large room with dressing room and bathroom, decent if limited breakfast. Excellent location.

Sound really travelled from nearby bars, there were also some issues with leakages in the bathroom

Good

The head staff person at check in was rude and helped others before us even though we had been waiting longer. And there wasn’t water for two days not even to flush our toilets 🤷🏼‍♂️not happy with this place …food was good and beds were decent.

location

toilet not working properly, seat not attached.no hot water .changed room 3 times finally got one with hot water but toilet seats are dangerously unfastened. asked for room to be cleaned, only happened once!

location

missing water for a couple of days

There was not a drop of water all night and in the morning, no one apologized and no one asked if I wanted to use the toilet or take a shower! no discount

Perfect location, modern and clean rooms, nice bathroom.

Since near the beach you can hear the noice from the parties.

Really central location. Breakfast (traditional nica) was really good. AC works good, room and bathroom were clean.

Not much sunlight in the room as there was only one window with beer crates in front. There‘s no space to hang out than the restaurant next by. there is actually a terrace on top but it was messy and not really ment to use.

Nothing... They cancelled my reservation without respecting the time indicated in booking.com then they told it was the way they worked even if booking had something else in it. I came to the hotel at 4pm the check in was supposed to be until 9 pm. They just gave my room to someone else

Nothing... They cancelled my reservation without respecting the time indicating in booking.com then they told it was the way they worked even if booking had something else in it. I came to the hotel at 4pm the check in was supposed to be until 9 pm. They just gave my room to someone else even knowing I was coming from another country. Terrible Staff and. Customer service

the location, the clean, the style

nothing

Very central location, comfortable and clean rooms, restaurant and bar convenient

Would like more info during the check-in

We loved our trip to El Caite! The moment we stepped in we were attended very well! The rooms were clean and orderly, the breakfast was delicious, and most important of all; it was safe and close to all the best restaurants and services we needed! Will come again!

the location is great and there is a restuarant conencted to the hotel

during my 2 day stay my room wasn't cleaned.