Very well taken care of a guest

Housekeeping initially on check in was underwhelming

Location is good as it is close to SBR though slightly outside the city for sightseeing. Rooms are of decent size and breakfast spread was really good.

The rooms are extremely noisy - you can hear people talk and TV blaring from next door rooms. Staff needs better training. They were noisily cleaning rooms at 3AM - yes 3AM in the middle of the night. Though they were always polite their willingness to help could improve.

Good ambiance and helpful staff. Especially Chef Neeraj and team took special care of our food requirements

Nothing

Everything

Busy breakfast area

Taj Ahmedabad doesn't stand to its brand legacy at all. We had plenty of unpleasant experiences. Booked 2 separate rooms with 6 nights. Check-in was cumbersome. They didn't allow our 12 seater tempo on the 1st floor ramp/main entrance. The head clearance can accommodate a double-decker bus or a volvo bus. But they didn't allow it and, instead, diverted us to the ground floor entrance that was locked. The employee asked us to go through the outside stairs. We had a lot of carry-on baggage. Suitcases were handled by bell man. During check-in, the concierge insisted on seeing the airport entry stamp on our Canadian passport. We had saved all our IDs on the cellphone before flying, and the physical passport was at the relative's place. It took a while to convince him. No other hotel asks for this type of thing. Then he asked for full payment upfront for all 6 nights. I hesistated since never ever I came across such a compulsion. But had no option...paid full amount of Rs 1.33 lacs upfront. Then he lined us all in the lobby area and took our individual pictures for security reasons. All of us were utterly disappointed. We told him that this policy treats us like criminals. No other hotels have ever asked us for live pictures. They had all our IDs, and there were lots of CCTV cameras around. With our physical presence, why in the world would you embarrass your guests with such a shameless act? Highly unacceptable. The elevators and lobby area had a typical stinking pungent smell, and we experienced the smell all 6 days. Also, we didn't have breakfast on the first 2 mornings. It was a nightmare. Fish market on the 2nd floor elevator lobby. There was no space to even get out of the elevator and stand for waiting, which was 30 minutes. As a matter of fact, we never had breakfast at all for all 6 days during our stay. The first 2 days were overcrowded.

Superb

Superb

Fair

All well

Clean and tidy

Serving cold food and lack of concern re food needs to be hot to ensure no food poisoning