الإفطار كان جيد ومناسب

سوء تعامل موظف الاستقبال ..قذارة الشاليه ورائحة الأثاث سيئة جدا .وخدمة الواي فاي مقطوعة .شاشة التلفزيون قديمة جدا وصغيرة وغير نظيفة والقنوات غير مفعلة ..عموما الشاليه سيء جدا بالنسبة للقيمة المدفوعة فيه

المكان مريح وآمن وجميل

الفيلا غير نظيفه وينقصها الصيانه الدوريه وتغير التلاجة ، المطبخ عامة سئ جداً

المكان جميل ومريح

يحتاج وجود مسبح خاص و شاشه اكبر

موقعه جيد

النظافة ليست بالمستوى المطلوب والمكيفات البعض منها لايعمل ولايوجد لديهم صيانه والاثاث والمرافق قديمه

النظافه سئيه جدا

القرب من البحر

الشاطئ متسخ جدا والاكل غير متوفر سوى اصناف لاترتقي بمنتجع ومداخل الكهرباء ثنائية ولايوجد كفيات

الموقع بصراحه جدا ممتاز والموظفين متعاونيين وبالاخص الاخ عمر بصراحه كان جدا متعاون

النظافه والاقامه غير مريحه الاثاث جدا قديم ولابد من تغييره وغرفة النوم وغرفة الاطفال غير نظيفه وبصراحه لو استمر الوضع هكذا اتوقع مافيه نزيل بيكون عندكم فالرجاء التغيير والتطوير وغير هذا الاشجار وعدم النظافه العامه

مكان رائع ويشرح الصدر اقمنا ليلتين من اجمل الليالي والخدمه ممتازه واتقدم بالشكر الجزيل للاستاذ عمر م قصر بالخدمه الممتازه والاهتمام والحرص على ان نقضي اوقات ممتعه في المنتجع وتوفير جميع احتاجياتنا بكل صدر رحب

لا شي الحمدلله

الموقع

النظافة سيئه

غير نظيفة و بها فئران و حشرات

The residence people are wonderful, respectful. Omar (I think) was very supportive during installation and presentation of the residence. The food we tried in the restaurant was great with reasonable price.

I did not like the lack of maintenance, AC too noisy inside master bedroom with 1 remote for the whole chalet, water heater dripping in bathroom, handspray leaking in downstairs bathroom. Also, the Kitchenware as said available but not available. No pool view but not a bid deal for us but the 2nd pool is to be paid for privacy. I also did not find the announced washing machine, maybe I did not look enough

فقط الهدواء

يقتصر المكان لكثير من الخدمات ولايوجد اي اغرض مثلا مناشف اغراض مطبخ خدمه التنظيف مسبح خاص والاثاث والاغرض جدا قديمه وتحتاج لتجديد

Amazing stay. staff was very friendly and helpfull. Will repeat again at the same place soon.

The view from the room is so beautiful! The public swimming pool is nice. Whoever responsible for contacting with us during our stay was really helpful. The seating area in front of the beach with big screen and music was nice.

1- the kitchen was empty! Not even a spoon or a plate! I suggest you bring your stuff with you! 2- Dirty! All sheets were dirty and have stains! Even when we asked for extra pillows and mattresses, they all were old and dirty! I felt disgusted! 3- You could do some improvements to the beach area it’s not that perfect! 4- The prices of the restaurants and mini shop, are crazy high! Small orange juice for 22SAR! Cone ice cream for 10SAR! 5- It was written it has a sofa that turns into a bed, but it wasnt there!

I really liked the hotel it has nice service and amazing room the beds are so comfortable and wide

nothing to be liked .. it was just wastage of money

there was no cleanliness.. washrooms were dirty .. no proper drainage.. used water from tap would keep coming back .. there were bugs on the comforter… food was v expensive for no reason .. nothing special about it.. no breakfast buffet was there.. nothing fancy that costed so much money for a night

Beachfront and yes they accepted my early check-in request and response was good

Private beach is poorly maintained and cleaning is worst then even public beach, liter all around. Requested for towels and they only keep on promising to deliver but until my stay didn’t get anything. Poor customer service.

The coast and the swimming pool

the staff the food

the facilities in the rooms

you get what you pay for

bad maintenance

I can say that it is pitty to have such an amazing place on great place and not to take care about it. We love the place and it needs maintanance. Swimming pool was great but there was some pigeon nest behind the window in the bathroom.... It was disgusting. We had to ask for towels and so on.... Rooms are spacious. There was terrible noise at night. Probably from cats but sounded like somebody is murdering someone....

There is stuff in the hotel but basically they dont do much (at least what we could see). Place has such potential if only somebody took care about cleaning and maintanance. Im really sorry but I cant recommend this place for more than 1 night. But you are better to rent some apartment in Yanbu instead and go to the Waterfront beach. Here you cant swim anyway. Only from plateau which is surrouned with garbage.