Like the privacy of the room and surrounding area. The staff are very friendly and helpful, ALL of them.

What an incredible stay! Staff went above and beyond to make our stay exceptional. Stunning new rooms and amenities, the hot tub was a treat! Delicious food with variety. And amazing big 5 sightings.

What an absolute gem! Rooms are 5 star. Service is beyond excellent. They are busy with renovations but the accommodation made up for that little bit of inconvenience.

The staff was very welcoming and gave is an excellent services, From check in time we felt at home because of their warm welcome. Bongani who took is to our room, Saturday he was serving us by the bar, he didn't get tired of our complicated orders for drinks, he is a very patient and sincere gentleman. There's another Bongani by the reception who was always ready to greet with a smile. Nomvula who assisted us at the dinner on Friday night is so kind and sincere. The game drive was so exceptional with Malome I forgot to ask his name, Hes an elderly, took us for an evening drive 4-7pm, I didn't expect to know how to mix the tanqueray gin but hey. We stopped by the lake where we saw hippos and he did magic, he was very determined to dig out animals that were hiding. We saw all the big 5, shout out to malome.

You only get 2 bottles of water on arrival(500ml), after that you have to pay for every 500ml they put in ur room. I was disappointed that I had to pay for drinking water after spending a lot of money on accommodation and other things there in the lodge. Water is essential, is a basic. I understand paying for other thinks but water when am a paying guest?? Water is basic, that time the 500ml is not R5 or R10 hey... so if you are to visit be ready to pay R500 ti drink water for a weekend, that's to get to drink at least 2litres that is required by our body. Another thing our shower was not draining properly down there, even though we had our flops on water would go above their level while taking a shower, risk for fungal infections hey, we had to go and talk to Bongani at the reception to ask for intervention. There was construction going on for renovations and building more rooms, it was a weekend so the could have done the part of the job that didn't have noise during that time or at least do the noisy part during the day, I woke up at 3am Saturday morning thinking I heard a lion roar whereas it was an excavator busy till sunrise, lucky enough Sunday night the rain was drizzling, they couldn't work in rain and that's when I slept like a baby.