F&B Leistungen waren gut und sehr freundlich.

Kein 5 Sterne Haus mehr. Sehr abgewohnt! Front Office Personal, speziell am Abend und Nacht, nicht einmal auf dem Niveau einer Pension. Schwimmbad sehr klein und super laut.

Excellent hotel that I recommend. Room was spacious and very clean, nice hotel breakfast, the food was excellent in both hotel restaurants. Staff was very friendly

The best staff and the room was very comfortable with delicious room service

Nothing

Exceptional hospitality and services you would expect from a 5 star hotel.

Nothing except that I had to pay for my breakfast due to a misunderstanding.

Location, amenities

old rooms

Fantastic facilities; spa and restaurants. Lovely spacious room and comfy bed!

The shower set up is a bit odd in the older bathrooms. It’s hard to not get water everywhere!

Great spacious room with amazing view

nothing

everything. seriously the best service I have encountered in ages at any hotel. I considered whether to splurge on this property or stay somewhere less elegant. But I am so glad I booked this hotel - it has old world style with very modern attitude and service. Front desk and concierge were all awesome, as was restaurant and spa staff . they even put dog bowls and a little bed in the room for my pup! make sure to ask for a room with a balcony if you can 😍

Spa, brasserie, room all excellent.

Restaurant cote jardin not so impressive. food average.

nice and clean hotel!

the breakfast could be more “interesting “, food in the room service not so fresh so is at the lobby bar. quality of food not the top

lovation snd food

would have refurbished it differently

Stunning room (purchased a suite and was upgraded) - absolutely breathtaking views of lake Geneva