Nanà

Die Lage der Unterkunft in Sanremo ist sehr zentral – in etwa 15 Minuten ist man bequem zu Fuß vom Bahnhof dort. Das Zimmer war angenehm groß und komfortabel, und auch das Badezimmer war sehr sauber, was ich sehr geschätzt habe. Die Check-in-Informationen waren ausreichend, sodass die Anreise grundsätzlich reibungslos verlief.

Leider war der Empfang durch den Herrn an der Rezeption sehr unfreundlich und unpersönlich. Es gab kein Willkommen, kein freundliches Wort – stattdessen wurde lediglich auf eine WhatsApp-Nachricht verwiesen. Das war wirklich schade und hat den ersten Eindruck stark getrübt. Auch die Lüftung im Zimmer war sehr laut, was den Komfort etwas beeinträchtigt hat. Insgesamt wirkte der Aufenthalt recht distanziert und wenig herzlich.

It was a really nice stay! spacious room, clean and in the city center, near everything. I really recommend

Great location, beautiful, spacious, quite silent and clean room. Good value for money.

I wish there were extra blankets and pillows - little bit cold was there. I would have liked to have received the instructions about self check-in earlier to viber and e-mail (they sent information only to Viber after 17:00 - we announced an arrival time of 9 p.m). Didn't like that I had to pay throw Sumup (this is not popular in my country) my booking was quaranteed by credit card via Booking.com and there were information they accept Mastercard, Visa etc. I was quit upset about it, because I don't like to download different apps abroad and click on links unknown to me. First two messages for information was only Italian, they can't be assume for tourist to use google translate and understand it.

It was very clean and facilities were great. Great location too.

They do not have a reception. Check in was very stressful and difficult. They asked what time I would come but I arrived earlier (still within the check in times) but nobody was there. Was very confused about whether it was self check in or not. Tried to speak to the cleaner who was there who did not want to help but eventually did call whoever was meant to check us in as she could see us just sat in the hallway. The main door is also always open and anyone can walk in if they wanted to.