It was near attraction. Breakfast was good

It was too busy with people attending conferences

Good location, close to everything.

The hotel was very tired and over due a makeover. Pool area extremely poor, fake grass, and a garden shed for a pool bar. Certainly not 4 star.

Comfortable Bed, Spacious room

Hotel is nice, modern, room spacious, comfortable and clean. Air condition worked great, bed was very comfortable. Bathroom was also spacious. At the breakfast there was crowd of people but it was enough food. Breakfast was delicious with lot's of choices – great coffee, tea, honey, jam, butter, grilled vegetable, fresh bread, eggs, cheese, lots of fruit, deserts and much more. There were free public parking spaces around hotel. There is possible to walk in from center to the hotel.

The staff is super!!!!. Trying to help all the time. They were empathic with all the needs and always with a smile. Everyone!!!!

Maybe need to adapt some facilities to people with movement restrictions. MUST SAY THE STAFF HELPED ALL THE TIME TO MINIMIZE THIS.

The Hotel was well situated in Valencia. Easy to go by bus to City Centre and the beach.

Everything was perfect we go definitely back

Helpful staff

Limited dinner menu, very similar every night. A la carte menu looked better but we were half board, much more limited

everything

nothing

cleanness and Location

The bed was old and uncomfortable, A LOT of noise from outside which was so annoying during the night! We missed an event because the staff couldn't arrange suitable transportation for us!

it was clean and location was ok

discovered that the air conditioning only works on ‘heat’ not ‘cool’ so room was hot and stuffy. front desk staff were not particularly helpful or welcoming. also made a request for some more tissues as we had run out (I think there was only about 6 in the box when we checked in) and never received them.

Friendly staff, clean facilities, fast service

Nothing particular to share

The bedroom was quite large.

Because of the disfunctional airconditioning, this hotel is only suiteable for scandanavian people who adore a sauna climate. However, the sewer smell from the toilet all through the hotel room, provided by the airconditioning system, isn’t appealing for anyone.

Location was good

Room were small. Iron board for the room wasn’t available. Bathroom were old.

The hotels have paid underground parking. BUT !!! be ready that your car will be robbed there:-(. The staff and the hotel will not monitor the safety of your belongings and the car there at all. We stopped at the hotel, at night the car was robbed at the hotel and everything that was in it was taken away. The hotel administrator said that he could not help in any way and in the morning we need to contact the police yourself. This is the first time I've encountered this, it's just a terrible hotel.

Good location and parking

Noise at breakfast, queuing for coffee machine Poor lighting in bedroom

The level of housekeeping service was really satisfying; Water refill every day of the stay; Very nice and helpful woman at reception.

AC unavailable in the winter season, only heating available, while it’s impossible to stand the temperature in the night in the room even with open window in January; No tea/coffee amenities in the room.

The room was big, the bathroom was huge. Extremely comfortable. Excellent breakfast. Good bus connection with the train station. 15 minutes walk from the Valencia Aquarium. 2 minutes from Turia.

I forgot my reading glasses in the room. It was impossible to reach the hotel either by email, phone or through booking.com. It was sorted out only when I called in to the hotel personally 3 days later and asked the receptionist to take a look at the room again.

fast feedback

nothing

only the location.

The staff. We traveled around 13 hours and when we got there , they told us the room will be ready around 15:00. We set it is what is we are gonna wait. At the time we where waiting at lobby for at least 2 hours we saw new customers came in did check in and gave the the card key to go to there room. So I went to the receptionist and ask him are the rooms ready? He goes no sir around 15:00. So why then did you give already 3 customers the key ? His answer was is not the same room. (Remember when we first when in we did talk to a lady.) I go to him why how do you know what room we have. He was speechless for a few seconds and then asked me for my last name . And told see you didn’t even now what room we have. After 20’ they checked us in. Room was disgusting , the bathroom rust at the shower .

The food and service were very good with plenty of staff clearing away any used pieces of crockery,excellent service

Our bathroom sink was blocked and the bath/shower mixer on the bath was not in working order.

Good location, with nice coffee shop nearby. Nice lobby and lobby bar.

The room is large but poorly designed. The bathroom door was poor quality and didn't close correctly. Just before going to bed we realised the door sticks closed! Despite being on the 8th floor there was a lot of street noise and we were woken up before 6am by noise from other guests. Really quite disappointing and given the general quality of hotels in Valencia, I would not recommend.

The foyer space and the check-in staff Beds were very comfortable also

Breakfast was busy - didn't know what to do The hotel was lovely, but the perfumed area near bar was a lot (of smell)