직원 분들이 정말 친절하시다. 늦은 체크인 또한 가능하며, 요청 시 공항까지 택시를 보내주시고 택시가 있는 곳까지 픽업해 숙소까지 안내해주신다. 숙소에 짐 보관 또한 가능하다.

The staff were friendly and helpful. The location was good as it was close to the souks and restaurants. We also enjoyed the breakfast during our stay.

N/A

This was just perfect! An absolutely stunning Riad close to central Marrakech. The pool was a real bonus after walking around in the heat! Beautiful breakfasts and staff very accommodating and friendly.

Loved everything about it.

Wonderful traditional Moroccan breakfast.

The location was a little difficult to find. Thankfully our taxi driver was familiar with the area and pointed us in the right direction. It was otherwise in a great location, very close to the markets!

The service and everything was clean.

Nothing

The location was a 5 minute walk from the point of taxi drop off. This side of the Medina is not that buzzing. The room was quite big with a large bed. The toilet was very big and with amenities. The central courtyard and pool was beautiful. But thats all for the hotel, nothing else is good.

The bad experince starts from the very begining. Just entering into the property, we got the very unwelcoming vibe. The reception is a very narrow space, where the woman kept us standing to fill up the forms. It was very dissappointing, they should have let us sit at the common place and greet us in the first place. Instead we have to stand n that narrow space, sweating. The behaviour of the woman in reception was quite rude. The way she told us to shut the main door, was shocking! We felt like we were treated like convicted people. And we discovered another couple guest was treated like this same odd way in the evening. Anyway, moving to the room, someone from the hotel was already occupying our room, doing some, who left when we got in. The kitchen was just beside our room. The staff were super loud. Imagine someone from the kitchen is talking(shouting) loudly with another staff who is working by the pool and you are in a old riad room with no sound insulation. It was so noisy, we could not take a peaceful rest. To our utter wonder, at the morning one of the staff was taking call in loudspeaker! Breakfast was poor, no eggs. Almost everything was readymade, bought from the supermarket. They did not provide any complimentary drinking water in room, not even in breakfast! The pool was not a clean one. The staff named Hassan was a bit professional, but still a long way to go for them. We have stayed in 5 riads in total in our whole Morocco trip and we can say we did not face this horrible experience at all in any other riad. It was so shocking, to pay such amount and get nothing, infact negative service! In short, I would never recommend this riad.

Very unfriendly staff. They asked us if we could bring a hairdryer to belgium. When we said it was not possible because we only had handluggage and this was full, he send me a whatsapp saving belgium people with dumbs down. Inappropriate and not at all cuestomer friendly

The staff

location

it is NOT a hotel. it is an old house that changed to a motel! bathroom was filthy. Room was small, uncomfortable and could easily hear the outside noise. I had to sleep with earplugs! The pool was at A size of small pond!The breakfast was hardly enough for one person. I think save your money and book in another place. The Maison needs a proper refurbishment!