very nice room, very good value, plenty of parking, friendly and helpful staff, great breakfast.

close to everything

Our room was nice and big

We ate in the bar and the food was excellent. Breakfast was also excellent.

The room could have been a bit more modern.

own space

Spacious room pet friendly with helpful staff at a reasonable price.

Nothing to detract.

Reception, room and breakfast were ok-ish

Being tucked away in a motel room on the parking place without prior notice is not OK; this was not what we thought we had booked. Bathroom has been renovated but still not in real good shape. Bed was too narrow and too soft.. Value for money: we've had far better hotels for this price.

Food was amazing at the hotel. Staff were very friendly

Car parking facilities, the rooms, the breakfast and the staff were very helpful

Can't think of anything

Breakfast was better than expected as the room was poor .

Room was so dirty , couldn’t take off my shoes as carpet was so dirty . Asked for the room I booked was only slightly better .

comfortable bed, very quiet location close to centre of Thurso. we ate in the bar which was really good as was breakfast

bathroom could do with a fresh coat of paint

Didn't have electricity when we got there. Had to go to the office and have them turn it on. They insisted we pay them directly even though we pre-paid on Booking. We got double billed.

Friendly staff. Easy quick check in. Offered me a plate and cutlery when I came back with a takeaway meal.

Location was perfect, plenty parking, friendly helpful staff. Breakfast included in price was a bonus. 100% value for money. Would absolutely use again

Nothing

Convenient location for getting the ferry from Scrabster.

A bit dated and tired.

comfortable and had late checkin. Scottish breakfast included

Excellent apartment

Everything

nice and quiet situation

nothing all good

The hotel location was good for walking around town. The check in process was quick and efficient. We had a triple room so the room was very big. The room itself was clean, tidy and well decorated. The en suite bathroom was a little tired. There was plenty of parking space at the rear of the hotel. The restaurant and bar area were comfortable and spacious. We ate dinner and breakfast in the hotel and both were excellent quality and reasonably priced. The service was also very good and friendly. There are not many restaurants in Thurso, but, I would recommend eating in the hotel.

When we first got into the room the heating was not working so it was cold. We had to ring reception who rectified the issue in a matter of minutes, to their credit.