The Villas at Bahia del Duque

Clean and lovely Hotel

Beautiful property

The villa was breathtaking and very private.

The restaurant situation within the complex; staff not as friendly as the villa staff. In one restaurant we asked for another drink but was refused due to the table being needed! Another restaurant took two payments from us one being cash and one a signed receipt nothing was done about it, we didn’t eat in the hotel complex after that as customer service was very quick to blame us and not rectify the situation so we didn’t trust the system after that.

The privacy of the Villa.

Nothing

Huge with great sport facilities

Maybe it was a matter of high expectations, but sometimes an accumulation of litte things can lead to disappointment. It started at check in. We arrived relatively early around 12.30 so it was expected that the villa wouldn’t be ready yet (check-in was 14.00 according to the booking.com site). However at 15.00 the villa wasn’t ready yet and at 15.30 housekeeping was still busy cleaning. During our stay we were more or less terrorized by housekeeping. Normally you would expect that the housekeeping staff would adapt to the needs and desires of the guests, but in this case it was the other way around. Entering the room with a don’t disturb sign for example.