Grand Palace Hotel & Resort Sylhet

Good location and good service

Nothing disappointing! 10/10

Overall everything!!

Great hotel. Accommodated my family of 5 in a family room. Customer service was exceptional. Their transfer link to and from the airport was perfect giving A** service. Staff went above and beyond. I’ve recommended family and friends who have joined us at the hotel in different rooms who had a pleasant stay.

The room was comfortable, including the bed and views were good. And it was spacious.

I can't stress how bad the breakfast was it was the worst breakfast ever , they seriously need to look into to it as it was a low selection of breakfast including the drinks , at times I left everything and just had a tea or a omelette egg, the selection of breakfast was bland and under cooked , this boils down to the cooks , some of the food looked like left overs from the day before, we never ordered any lunch or dinner from the restaurant after seeing the low quality standard of breakfast, also a next major issue there was continuous banging sounds coming from upstairs every night for 4 nights i complaint however it wasn't solved, the swimming pool was awful i would never get into something looking rotten the way it looked terrible, the gym was ok yet again a terrible smell within the gym probably needs air freshener. I believe its a 3* reason behind it very bad breakfast, however some stuff members were ok to help , a shame really i hope they sort out the breakfast.