The cleaness of the hotel and staff attendance they were so respectful and it was awesome

Not enough tissue and no soap to bath

I like this place and very neet and clean room and I like on set on

Nice staff,good location

Smelly room,no A/C,really poor breakfast,uncomfortable bed,rooms don’t look like in the pictures.the hotel is far away from being a three star hotel. We are very disappointed by booking.com this time you should do more research before allowing a hotel on your website.

nothing

the room was stuffy and looked nothing like the pictures

The hotel is on an excellent walking distance from the city center, tourist attractions, shopping stores and a supermarket. Rooms are cleaned and spotless everyday.

- I booked this hotel while I was working in Novara for a few days. During the evenings I really like to rest, but guests apparently don't have any respect for sleeping hours, so you will expect to hear people yelling, loud music, moaning sounds etc ... Management did nothing about it. - I stayed here during winter, my room was in the attic, heating system works fine, but there is not even a water boiler in the room.

Everything was good. The bed was comfy. And the room was spacious.

No everything was great. Great location.

Staff were polite

Breakfast was just a roll or cereal with 1 or 2 tired pastries, the room was incredibly hot and the air conditioning was ineffective