Percy House is wonderfully located in a quiet suburban street within walking distance of Stratford upon Avon town centre with all its many attractions. The house is warm and cosy in winter and worked well for a three generation half term break. We were disappointed by some elements of cleanliness and minor maintenance issues and have reported these to Bolthole Retreats who have advised they will be addressed. My recommendation below is based on these issues being addressed.

Lovely stay at Percy house. Beautifully clean and very comfortable. Great location to Stratford for the Christmas markets. Would definitely return.

Ideal location, 10- 15 minutes walk to town centre along the canal side which was a beautiful walk. 2 bathrooms which is ideal for two couples or more. Although don’t use bathrooms at the same time for showering as poor preassure flow. Kitchen well equipped with variety of glasses. Very spacious down stairs. We would recommend for a family or 3 couples.

The house has clearly been designed to let and is marketed on the huge kitchen-dining room. It is very impressive as you stand there, taking in the space and light. The sofas are comfortable, as are the beds, and the house has a certain surface-level appeal. There are some nice touches, like the Xbox and DVDs, but the lack of a welcome pack was disappointing. The kitchen lacked basics: no potato peeler or any kind of blender. There was also a lack of usable surface space once you started cooking. It has been designed to look good but functions poorly. In the fridge we found one pint of whole milk with about 100ml left—who leaves milk when cleaning? The cupboards contained a broken wine glass, mismatched dirty mugs, and not enough of the same type for six guests. The table had six chairs, four of which needed fixing; it’s only a matter of time before they break and someone is injured. In the utility room, the washing machine still had a baby’s bib inside. It’s clear that surfaces are cleaned and beds changed, but the cleaning stops there. The heating system was locked, and the kitchen relied on oil plug-in radiators. It wasn’t cold during our stay, but I can imagine it would be very chilly in winter. The sitting room, with two comfortable sofas, had an electric fire and a remote with flat batteries. The Xbox had only one controller, and the seating was really only suitable for four adults. Finding someone’s medical finger support down the side of the sofa was an unwelcome surprise. The bedrooms are spacious, as is the bathroom. However, we found two pairs of socks left behind by previous guests. The two single beds and one double were fine comfort-wise. The attic hosts another bedroom with a huge floor space, but the pillows were uncomfortable, and it’s baffling why there is only a double bed when a super king would easily fit. The shower looked great but sprayed water everywhere. Overall, it was okay. Unfortunately, it was the most expensive place we have stayed, and for the extra money it was poorer in all areas except space.