The location was convenient to Osu Kannon area. the staff was helpful and friendly. We really liked the family room itself. The beds were comfortable, the double bunk beds were well designed (with the slidable walls of the bunk beds, my son loves the bunker-like bottom bunk), the room was well laid out and the amenities were nice.

The top bunk was a bit too hot - the air conditioner didn’t blow that direction. (Room 503)

Everything was good in the hotel. Everything was working, and there were English instructions on the ventilation in the bathroom. The coffee n tea pod machine was awesome. The children loved the bunk beds. The Pyjamas was comfortable. It was close to local train station.

Nothing not to like other than the size of the room if you have family of 5 with large luggage per person.

Loved the zoo themed room. The layout of the room was really functional and having the washing machine was so helpful. The large closet space was good for a 3 night stay. We also made good use of the provided pod coffee machine.

It would be great to have some plates and cutlery in the room as it has a small kitchen but no amenities for it to used.

nice staff, they are very helpful. The room is modern and our children love to stay.

The room was spacious (compared to other Japanese hotels) and fun to stay in, we loved the TV facilities, the sofa, and the bunk bed. The kitchen area was well-equipped, with a microwave, a stovetop, toaster oven, large fridge, and Keurig machine with many coffee and tea options. The bathroom and tub was very comfortable and in a separate room from the toilet. Overall it was a great and enjoyable stay. The staff were also very helpful and kind in helping us.

The location was a bit far from Nagoya station which made it a bit difficult to get to with big luggages coming from other cities (we traveled from Kyoto station), but acceptable as it was close enough to Osu Kannon station (10 min walk) and had food options around.

very nice staff, clean and spacious room with lots of amenities, there's even a leg massager and dyson airwrap in the room!

only a small thing that I have to ask to know that kitchen tools need to be rent at the reception counter, It'd be better to write it on the manual in the room :)

everything!

can’t fault it!

Friendly staff, spacious room with lot of facilities, amenities. There is even a full size auto hand sanitizer machine in the room.

Location is slightly far from the OSU shopping district and without onsite parking. Not a big issue.

This place is perfect for family especially with small children. most of the equipment were latest version.

bit far from the station but still okay

cleanliness, comfort

Apartment was clean. Well-located and Times lot/parking available close-by. Amenities available in lobby were nice.

Would have been helpful to have dish soap/sponge in kitchen and hand soap in toilet room.

Comfortably slept a family of five. My kids loved the foot massage chair.

A bit far from the metro