A few friends and I booked this property due to unexpected issues with another property we had booked for the same weekend. Overall we had a great experience here. The owner/manager was friendly and responsive and the house itself was a pretty neat place. We would definitely look at renting again in the future.

it was decorated very nicely and pretty clean, however some sliding doors didn't open. Screens on some of the windows were not there and the door hinges to the screen doors that did open were broken and hard to open. the views were beautiful but some deck boards were rotted so you needed to be careful walking down the steps. one of the rooms didn't have a dresser or a place to hang clothes.The room that you entered into the house had empty cardboard stuff and lots of stuff just thrown behind the bar. The stairwell lights going to the 3rd floor didn't work. I feel it wasn't completely ready for guests arrival. none of this stuff kept us from staying or enjoying the house.

Priperty is nice but needs some up keep . Some lights and outlets dont work. Nice place and area for relaxation

Our family stayed here and day-tripped to Niagara and Allegory State Park, it was a great central point for day trips. There was plenty of room for [3] children and (4) adults. We selected this property as it met our criteria for location, bedrooms/baths, and budget. We were pleased the property provided extra trash bags, dishwasher tabs, toilet paper, and even toiletry items. We appreciated the games and some kid friendly DVD's. The property was fine for what we needed. We would not stay here again due to the property needing a bit of maintenance and cleaning. As mentioned in other reviews, the main door to the house does not work, the only locked entrance is on the bottom floor. Some of the slider doors on the main level do not work properly either. DO NOT close the master bedroom bathroom door - you will be locked in/out as the door knob does not work. This needs to be fixed. The window blinds are between the window pane and screen which not only makes it a hassle to open windows but also makes it difficult to let natural light in. Some windows do not have screens at all. The DVD player does not work in the basement level. There are also broken door handles on some of the closet doors. Property needs a deep cleaning, kitchen floor had spots everywhere, there were hair strands, ponytails, bobby-pins in the baths/beds, tissues under beds, dust bunnies in corners, marks on walls, and the dining rooms chairs are pulling apart. Keep looking for another location.

I have stayed at dozens of VRBO properties and this is by far the worst experience I have ever had. Difficult finding the property during snow storm. Many light fixtures out. Host was very rude and then unresponsive. Unlike most, this property offers no refund, no cancellation and no changes under any circumstances. If you read other reviews, you will see similar comments. DO NOT STAY HERE.

Overall I think the property was good. It was very nice to have 3 bathrooms. We were skiing at Holiday Valley so the location was good. Really liked the “mud room area” on the bottom floor..great space to hold all your skis and gear.

Wooded location & very near the ski slopes !

Our family (of professionals) has rented a number of properties for vacation and weekend getaways, and this one was the first that really had us questioning home vs hotel. The reviews were surprisingly good…even after looking again following the first couple hours of our experience. We’re not always looking for the Taj Mahal, but clean, safe, and excellent service should be the foundation of any rental! It began with a late check-in. Food left in refrigerator; (lots of) flies in the kitchen light; missing or non-working lightbulbs and light fixtures; non functioning smoke detectors; an empty fire extinguisher; no TV service; no internet; black mold in the basement bedroom ceiling; no outdoor lighting to see when trying to come in; and a front (main floor) door that wouldn’t open which meant only the basement (first floor) door to enter…or escape. This already sounds bad enough, and some items could have been mildly overlooked, but we reached out to the manager for help, asking about things like lightbulbs, outdoor lighting to see when coming in, smoke detectors, TV, internet, etc. you know, just the basics!! First, we were rudely told that the description never said anything about outdoor lighting. That the internet was not for streaming. Then told we could find lightbulbs in the utility room where we only found a few large flood-light bulbs, too big to fit into some fixtures - even if they were functional. But what we did find was lots of mouse feces! Something we did not share with many members of our family. Sadly, we were stuck several hours from our homes on the eve of New Years Eve in a rental with poor service, a muddy driveway, and a choice to make the best of it or keep finding more wrong. We’re a family who prefers to see the silver lining, so we had some cocktails, played games, and enjoyed the surrounding ski lodges, shoppes and restaurants. We opted not to pursue the unhelpful property owner/manager, or even contact the fire inspector on the holiday weekend. Thankfully, nothing else went wrong, and our family stayed safe. We’ll definitely scrutinize the next rental and be prepared with a Plan B so this doesn’t happen again! A BIG NO on this property!!!