We loved that they thought of everything, from the lovely garden to the yummy treats my dog enjoyed! It was my partner’s birthday and they went the extra mile to decorate the cottage to help us celebrate. We even had the chance to celebrate our engagement : )

We loved everything!

Walked in to the cottage on a very cold afternoon in January and after a longer than expected journey due to recent flooding we were welcomed with a tidy, cosy and warm home-from-home (the heating had been left on ready which was very much appreciated!) Location was brilliant - right around the corner from the centre but in a nice area of town near to ornate buildings which now house various Solicitor firms. Parking space in an enclosed and private car park nearby was convenient and we didn't worry about the car being left there at night. You will find that lots of little things that can often go under-provided: plenty of towels, toilet roll, shampoo, conditioner, blankets, tea bags etc, and the wi-fi signal was strong. We very rarely cook anything ourselves when we go away, but we did so twice here as the open plan living/kitchen and relaxing lighting made for pleasant evenings in. ** Just be aware that the little lane the cottage is on has a fair few people going up and down at times due to an old social club situated next to the Dock. You cannot hear noise coming from the social club itself, just the echo of people occasionally passing by. This kind of felt authentic though, as you can feel the workings and history of the cottage and the surrounding streets.

Honestly cannot complain about a thing!

Great location. Cottage nicely decorated. Comfortable beds.

Given the wrong key box code and had to stand outside the cottage for 25 mins trying to contact the owners. They didn't answer the phone or respond to text or email. Eventually had to sign in to booking.com to contact them. No welcome or supplies (other than a few tea bags, coffee and sugar) in the cottage - not even a pint of milk in the fridge. The smaller of the two ovens very dirty. Sent a message to the owners to inform them and received no response.

It was a very convenient location and somewhat decent apartment.

First, the owners were two hours late providing the code to the key box so we could access the apartment. They seemed very unconcerned until we contacted booking.com support who in turn contacted them. There could have been better attention paid to details. For example, the hand soap dispenser was empty as was the laundry detergent. The hand soap should be a given and if you’re providing a washing machine then it would be courteous to provide travelers with some clothes detergent. We ended up buying some and left it so for the next occupants this won’t be an issue. However, it’s not due to the care of the owners. The apartment also has a pervading musty smell. The outdoor space seemed nice but needs some attention to make it actually usable. The bathroom is quite cramped and the sink is over top the stairs ceiling which sticks out and you can’t avoid kicking it. The top of the stairs and the step up into each bedroom is also a concern when going from one bedroom to the other. We could see someone falling if not paying attention. The facilities also list a clothes drying rack but it was no where to be found.

Location is excellent. Ferry Cottage was delightful - suitable size for 4 people for a long weekend. Stunningly presented.

Liked it all!

the location

when we arrived the property hadn’t been cleaned from the last people. spoke to Ben who arranged cleaners to go immediately but when we went back to the property 2hrs later, there was still someone else’s food in the fridge and cupboards, the property still smelt like wet towels upstairs and in my opinion hadn’t been cleaned to as good as standard as it should have been. the floor for instance was very dirty, my baby crawled across it and was filthy instantly. also the drain in the courtyard from the kitchen was blocked and had been for a few weeks so every time you ran the sink it flooded. I did message Ben about this but no reply was received.

Beautifully furnished. Ideal location.

Maybe have instruction booklets for the T.V. and cooker? (Might have had them but I couldn't find them).

Location is good with the added bonus of parking.