スタッフの対応が、とても親切でした‼️

埃っぽかった‼️ 寝衣の中、誇りやごみが入っていた‼️ 風呂の壁に　前回使ってたであろう？ 入浴剤が、付いていた‼️

湯船があって、一階のフロント近くで入浴剤ももらえた

朝、最寄り駅までタクシーを呼んでほしいとフロントに電話したが、タクシー会社にも電話せずに混み合ってるから難しいと言われた。結局自分で呼んだ。

安い

安いだけ

スタッフの方の心温まるおもてなし、サプライズ！

なし

價格便宜

房間偏小，隔音稍差

綺麗な部屋でした

プールが思ってたより小さかった

外観もとても良く、見た目も楽しめました

間接照明が欲しかった 大雨の時はドアを入るのがどうなのかなとは思いました

フロントのスタッフの方がとても良く対応してくださいました。 夜遅くにもかかかわらず、駐車場で困っていると誘導していただきました。 どんなときも笑顔で対応してくださり満足しています。

トイレが流されていなかった。

Nothing.

Basically everything as our bad experience began with the very poor customer service upon check in which the front desk staff were very rude; I was still talking and she kept interrupting me while I was explaining my frustration of having to wait so long for check in, when it should have been ready in first place, especially when we checked in at 6 pm. So many people wanted to do same, but we ended up doing it. The facility/room was unprepared for us, as trash was left and there were stuff left in the fridge. There were no towels in the room and we had to request for them.

申し込み時に、追加料金込の金額を提示して欲しい。

The room was spacious and comfortable. It was close to a convenience store and also a few restaurants. The train station and bus stop is nearby. Its great!

N/A

Nothing

Everything from the rooms, hotel facilities to the pool and its garden. The rooms are really very small with an unpleasant view, a lot of things were broken and only with a note saying sorry. Everything we wanted extra like a towel for the pool or cleaning the room was for a really big extra charge. We thought we would enjoy the pool but it is not as nice and clean in real life and we didn't even want to go in it. Everything is really in bad condition and there are planes over your head every 2 minutes which is really unpleasant. Although there is a bus stop in front of the house but the bus runs very little and it is far to the city center. There is nothing to do in the area. If it was possible to cancel for free we would not stay even 1 night. We are not demanding and really think about this accommodation!

Staffs are so kind, and It has a wonderful atmosphere.

Relaxing ambiance, Excellent staff, Spacious room, Cleanliness,Interior, Facilities including sauna I would definitely stay at this hotel on my next visit to Fukuoka.

None

Room was never cleaned or bedding changed during our 2 week stay

right at a bus stop which when direct to the main areas of the city

difficult to get the room cleaned during our stay. would have preferred a larger room considering there were 3 adults but sure

The room was just a bit cold. The heater did not work well and the room had a very big window so the draft was a bit overwhelming.

everything.

location. far from hakata station.

location was perfect

doors opened to the outside so cold air always comes in through the door. they only clean the room once you check out. parking was $11 a day

The staff was kind.

The room is very cold. We had to sleep in our clothes.

Proximity to metro.

I asked the woman at the desk if she spoke English, and the fear in her eyes was obvious...she did not. So I switched to my rudimentary Japanese. However, she stopped speaking entirely and used gestures even though I was speaking Japanese to her. You would think hotel staff on Booking would have even the basics, but her inability to speak Japanese was astonishing. Foreign travelers should avoid this place

Very helpful staffs. All staff members are very nice and very helpful. I made mistake with my booking. Even their policy is non-refundable, they agreed to give me a refund. When we arrived, they helped out a lot with all bus info and luggage storage.

The hotel is a bit too far from Hakata Station. I was travelling with an elderly mother, commuting is very difficult.