Very simple process.

I have no complaints about the property as it was pretty much what I expected. It was the reservation process that I found disagreeable. The property is advertised for a reasonable daily rental fee. But what I disliked was the fact that the rental fees were not disclosed because the listing indicated some sort of technical error. After booking (which was “not refundable”) I was sent an email confirming my reservation for three nights. In that email was a listing of several fees which more than doubled the total cost of my stay. And quite honestly, if I had known the cost of those fees up front I would have gone in another direction.

Very good location and can walk to the village. Fenced backyard so good for a dog.

We had a nice weekend in Big Bear. The property was nice. There did seem to be what looked liked feathers on the carpet in the living room. I am guessing they came from the pillows on the sofa. Keep in mine if you coming up in the summer there is no AC but a few box fans a provided. The only real complaint would be the bed room pillows where paper thin and on one for each person was provided.

Everything was great. The only critique I have is that the living room furniture is not very comfortable. The sofa is getting old and the cushions are broken down. Not a deal breaker, but could use to replaced/refurbished. We will return to this property. You should give them a chance at your business.

Nice house. Clean, well equipped, comfortable. TV works great.

Nice house. Clean, well equipped, comfortable. TV works great.

The cabin is cozy, clean and walking distance to the village. It also had a fenced in yard which was great for the Corgis. We had a very nice time and would stay there again.

Clean. Disappointed no microwave. Perfect location to stay with pet.

Clean. Disappointed no microwave. Perfect location to stay with pet.

Great and spacious cabin within walking distance from the Village with shops, food and shopping. Check-in process was odd since it’s a keyless entry. Kitchen supplies was bare. No garbage bag for your no recyclables but you’re expected to take your own trash out. Coffee maker available but no filters provided. Quiet for the most part. Heater does not reach the back bedrooms just FYI.

Great and spacious cabin within walking distance from the Village with shops, food and shopping. Check-in process was odd since it’s a keyless entry. Kitchen supplies was bare. No garbage bag for your no recyclables but you’re expected to take your own trash out. Coffee maker available but no filters provided. Quiet for the most part. Heater does not reach the back bedrooms just FYI.

My husband and I thoroughly enjoyed our stay in this exceptionally cozy, spacious, comfortable open concept cabin with vaulted ceilings. Amazing grill and outdoor space

My husband and I thoroughly enjoyed our stay in this exceptionally cozy, spacious, comfortable open concept cabin with vaulted ceilings. Amazing grill and outdoor space

Overall, we were very satisfied with our stay.

Overall, we were very satisfied with our stay.

Comfy rustic cabin on quiet side street. Close to village, shops, restaurants and lake. Very clean, kitchen is reasonably well provisioned. Good internet and streaming TV. The King bed was comfortable and appreciated. Central gas heater is a bit loud, but relatively effective at reaching the back rooms. Couch and chairs are a bit old and could use update. Fireplace was well used during our snowy stay. Friendly neighbor shoveled our driveway!

Close to town very nice and clean

Check in process was horrible. No chance of getting in even 2 minutes earlier than the already late check in of 4pm. I personally don't like to have to check in other than the home I am going to but got there at 3:50 to check in and did not get the text on how to enter home until 4:13pm. They were still cleaning home at 3:59pm too. Not in the listing but you have to sign a lease agreement that says you will pay $25 each if dishes not done and trash not emptied. There were only two small dish towels for our 3 night stay so you don't have any towels to dry your dishes nor is there a drying dish rack. No paper towels either. Makes no sense to me. Also check out is 10 am so gives you not much time to get packed, empty trash and do your dishes. Heater in house is a really good heater but so loud it sounds like you are sleeping with a running engine all night. Need more cooking pans too. Needed just a small sauce pan to cook eggs in but only had larger sauce pan. Other than this the home itself was cozy, warm and sufficient for our stay. Very close to town so you can walk there for dinner. Too bad it appears that this home is managed poorly because it certainly has potential.

Check in process was horrible. No chance of getting in even 2 minutes earlier than the already late check in of 4pm. I personally don't like to have to check in other than the home I am going to but got there at 3:50 to check in and did not get the text on how to enter home until 4:13pm. They were still cleaning home at 3:59pm too. Not in the listing but you have to sign a lease agreement that says you will pay $25 each if dishes not done and trash not emptied. There were only two small dish towels for our 3 night stay so you don't have any towels to dry your dishes nor is there a drying dish rack. No paper towels either. Makes no sense to me. Also check out is 10 am so gives you not much time to get packed, empty trash and do your dishes. Heater in house is a really good heater but so loud it sounds like you are sleeping with a running engine all night. Need more cooking pans too. Needed just a small sauce pan to cook eggs in but only had larger sauce pan. Other than this the home itself was cozy, warm and sufficient for our stay. Very close to town so you can walk there for dinner. Too bad it appears that this home is managed poorly because it certainly has potential.

My husband, our dog I enjoyed the house. Stove, oven and bbq were all new. The fridge was not but it did it's job. Nice little yard. The pup loved the yard.

My husband, our dog I enjoyed the house. Stove, oven and bbq were all new. The fridge was not but it did it's job. Nice little yard. The pup loved the yard.

My husband and I decided to get away from the heat and book a trip to Big Bear Lake. The location of the house was excellent. We could walk to the village and enjoy ourselves. House was perfect size for the two of us. I’m glad there were fans everywhere because it was warm during the day.

Property was clean and comfortable. Great location near Main Street, offered easy access for breakfast and nightlife.

My husband and I decided to get away from the heat and book a trip to Big Bear Lake. The location of the house was excellent. We could walk to the village and enjoy ourselves. House was perfect size for the two of us. I’m glad there were fans everywhere because it was warm during the day.

Property was clean and comfortable. Great location near Main Street, offered easy access for breakfast and nightlife.