Casa Molino Hotel Boutique & Restaurant Puerto Varas

Das Frühstück war sehr gut und das Personal wirklich unglaublich freundlich.

Es war alles tiptop.

Die Location war sauber, sehr cozy, unglaublich freundliches Personal und ein einzigartiger Ausblick.

Etwas alte Ausstattung in den Zimmern, aber überhaupt nicht schlimm

Beautiful hotel with a breat view of the lake and the volcano. The rooms ere super comfortable and the staff was fantastic. breakfast was delicious. Great for a getaway for couples. Very quite and beautiful place.

Nothing is within walking distance.

The property is absolutey stunning with incredible lake and mountain views.

The staff don't speak English at all (as nice as they were). They couldn't accommodate basic requests like breakfast slightly before 8am. They can only handle a couple of people for dinner. I got food poisoning from eating their fish dish for dinner. They added tax to the bill and I had to explain multiple times that it needed to be removed for foreigners paying in dollars. Eventually had to speak to the manager to get it resolved. Management is no where to be found, the staff look like they have no idea what they are doing. They stuffed up our room booking and we had to stay in a double instead of a twin for one night. My silver ring I left at the property but was told nothing was found in the room. They did upgrade to sea view to make up for it. They also provided toast and a banana the day after food poisoning and a packed lunch on the last day given we were missing breakfast too many times. This could be an amazing boutique hotel if they could get the staff and service sorted!