Margaritaville Resort Times Square

The staff was friendly and knowledgeable

The location is smack bang in the middle of Times Square.. I don’t know if that was a good or bad thing. The pool is a plus and the room is comfortable. The guy working at the door is a credit to the hotel, always smiling and happy !

The layout depends heavily on the elevators so getting from A to B is slowed up. 300 euro deposit when checking in is a little excessive .

A resort experience in NYC is something you can’t get normally. Room was fantastic, view was great. We just loved everything.

Elevators can be tied up and you may have to wait. Not a huge deal.

I like the pool and having service while out by the pool however not enough seating and the pool is small. The location of the hotel is about the only good thing about this resort .

The hotel restaurant on the second floor they will skip you being seated stay upstairs and watch especially if you are going to see Broadway show . The food wasn’t the best . The night manager lied about taken a charge off my bill which I didn’t even care I paid it’s the principle that you could have just apologize for the inconvenience and train your staff . Only good thing about that restaurant was one waitress which I did let the manager in the morning know about the whole experience and at least she was apologetic and knowledge that the waitress was amazing she was there only saving grace . The room service wasn’t good . The room window curtains had black on them . The shower water was annoying had to play with trying to get the hot water on . I felt like for the price of this resort they don’t care about their guests. On top of the pool being closed early or one of the outside bars being closed early for outside events. Also to secure a spot at the pool you would need to rent an additional charge of $200 a day for a 2 seat lounge chair or $500 for a Cubana. The elevators suck as well . I feel like this hotel could use an updated for its interior.