Tokyu Stay Hakodate Asaichi Akarinoyu

Die Lage ist gut, das Hotel komfortabel

Es gab kein Frühstück. Stattdessen erhielt man einen Coupon, um in einem der nahe gelegenen Fischgeschäfte morgens zu essen. Also kein Brot, Kaffee, Yoghurt etc, sondern japanische Fischmahlzeit. Der Preis war im Übernachtungspreis einbegriffen. Wenn ich das gewusst hätte, hätte ich kein "Frühstück" gebucht. Finde ich ärgerlich.

Both the onsen and washing machine were appreciated and the staff were attentive and helpful

Room was nice. Washing machine was a nice added item.

Your web site only had reservations for 2 people per room. I had to go to Booking.com to get a room for 1 person. And, you didn't have any option for a room with 1 bed. I didn't want or need 2 beds. Made the room very tight

The beds were nice and the hotel is in good location - close to the fish markets. The room had a washing machine and microwave which was convenient. The hotel offers luggage delivery service but… Notes - we did get our luggages deliver to the next hotel. The receptionist Nishi was extremely helpful. The guy from the day before wasn’t helpful.

The room had no ventilation. The window couldn’t be open to get fresh air. We stayed for 1 week and we regretted staying at the hotel. One day before check out, we asked hotel staff if we can send our luggages to the following hotel but the receptionist didn’t assist us at all. We were informed to contact the service ourselves and ask. He also didn’t call the next hotel to ask for us either. He told us to email them instead. As tourists, we’re not allowed to have a Japanese phone number, so we couldn’t call our hotel… plus our Japanese is very minimal and communication would have been a bit of a hit and miss for us. From past experience, the hotel will always contact the next hotel and ask, as well as contacting the delivery service and check if shipping to following hotel is okay. So from this experience, we wouldn’t want to visit the hotel in the future. We stayed for 8 nights and got our room cleaned once. If you like to get it cleaned everyday, there’s an extra charge. If you like your room cleaned everyday this is not the place for you.