Decor

Nothing

Very accommodating, helpful staff and a great breakfast. The location was perfect, right in the old centre in the covered markets. Bars and restaurants on the doorstep. Great, clean and quiet room. Outstanding value for money. This will be my go to place in Bristol.

Really convenient for Bristol airport. Comfortable room. Just right for an overnight stay after a late evening flight arrival.

The walk from the airport to the accommodation. Not recommended in the dark. There is no footpath nor lighting and vehicles passed by at speed and very close.

Nice rooms and good proximity to venues in town.

The rooms were far too warm so had the windows open, but this meant we could hear what sounded like a night club smoking area until 3am. To make it worse, there was also a lot of noise and talking in the courtyard from dawn onwards.

great location.

nothing

Location. Breakfast was lovely and served to order

Couldn't turn central heating off, so the room was very hot. Staff didn't know how to work when asked, so I had to open windows which made for a noisy night

Very friendly place to stay with lovely staff. Room was comfortable and breakfast amazing. Great location in the old town. Will definitely return

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It's a convenient location in central Bristol beside the St. Nicholas market with many places to eat nearby. The room was was nice with a kettle, TV and modern toilet/shower facilities. There are also some power sockets close to the bed.

Despite the convenient location the hotel is close to a lot of nightlife. For example, my room overlooked the outdoor area of the Slug & Lettuce - which is open until 2am on Saturday nights. If you're not visiting for the nightlife then do not expect a restful night's sleep! Some things in the room need to be fixed: descale the kettle, remote control is falling apart, BBC1 isn't accessible on the TV, power sockets are coming loose from the wall & far too many cushions/pillows on the bed. The room numbering system is weird. Rooms are not indexed by their floor number so, for example, room 16 is on floor 2.

Location was good. Noise not too much of a problem. Easy to get to from station and check in was easy. Honesty bar is nice touch.

Room was very small and in need of a little TLC. Not dirty, just a bit worn. It was also very hot and the window only opened a small amount.

great location. friendly staff. facilities clean. lovely little courtyard. we stayed in one of the caravans on the roof and found it to be comfortable and cosy.

no outdoor seating on the roof.

Central location, room was relatively comfortable, breakfast was nice

No parking nearby. Hotel recommended nearby garages but they were all closed (one had been closed for a month and the front desk had no idea). Tried to call to get information about other parking options but there was no answer at the front desk. Room was cute but a bit tired and didn’t seem throughly vacuumed. Bedside lamps were left unplugged. Courtyard room was very noisy until late at night.

The staff are very friendly and the rooms very clean and tidy.

Nothing of any note, everything was very good!

Very friendly staff great location , super comfortable beds 🛌 👌

we had the opportunity for the airstreams on the roof, so quirky and brilliant reception was brilliant and service throughout was exceptional

nice, clean, comfortable room

Breakfast great because it was freshly cooked, delicious!

Knowledge of local disabled and street parking would have been helpful.

Location, staff, breakfast

Noisy outside, small room

great location clean and comfortable stay.

nothing that stands out as being bad or subpar

cool location, great breakfast, comfortable clean room, lovely staff

my room was on a noisy street. it didn’t bother me as I was tired enough to sleep through most of it but other people ought to be aware

the noise from outside at 1am was the only downside, both times I’ve stayed at Brooke’s it’s been the same.

The hotel has got a great location, in the city center. Basically the rooms are nice, at the reception desk the young lady was very welcoming.

We stayed for two nights. There was no heating in our room (the beginning of December). In the evening we told to the guy at the reception, heating is not working. He came and said he can switch it on with a remote control and it will be working soon. Nothing happened, so when I went down to make a complaint he said the previous guest also complained about the heating.... so we got another room- but that was really noisy, facing to a music venue (have no idea, how people can sleep there during summer next to the opened windows). Next day morning we met a really helpful young lady the reception. Actually she was the person who solved our problem (thanks for that!), and gave another (silent) room, facing the inner court for the second night. That was ok. So we have finished our two nights stay in 3 different rooms. Heating system and windows checking would be essential. Also owner/management should ask the help of the council, to reduce the noise pollution around...

All the staff very friendly and helpful. Fantastic breakfast and lovely lady serving it. The hotel was extra special because there was a really beautiful Christmas tree in the lounge area. Also, it is right next to historic market, which has excellent stalls in it.