i would prefer a proper restaurant as opposed to a bistro which was open for a limited time as well as with few options.

friendly staff at the restaurant

very inexperienced staff at checking who couldn’t find my reservation

Good location and clean

The smoke/carbon monoxide detector is of course necessary but the flashing light was super brightness of it made it hard to fall asleep.

Courtyard Rochester Downtown was the best place to stay for visiting Colleges with our daughter. The hotel looks just like new, it’s beautiful ,the room was as beautiful, spacious, confortable, and super clean. The staff was super nice and helpful. We loved that there were lots of places to eat and hang out just crossing the street, also that it had a parking lot for our rented car and an ease ride from the hotel to both Colleges that we visited. I would highly recommend this hotel and will definitely come back

We loved everything about this hotel

room was very clean and staff extremely friendly

Being able to snag a small breakfast was very convenient since there was a bistro in the lobby. The location of the Courtyard Downtown Rochester was perfect because there were numerous places to eat in the area that were close whether you chose to drive or walk. I was very impressed with the security of the facility for example you needed a key card to access any of the guest facilities such as your room or the activity center or Etc. The hallways and lobby area had such a refreshing sent throughout . If we are ever in the area in the future this hotel will definitely be my Top Choice to visit.

property was much better than expected!very good price/quality ratio. Very Clean, well located,staff was nice.Recommanded and will go back for sure.

nothing!

Very modern and clean. Close to lots of dining options, on site parking, felt safe and secure.

Very clean, well-furnished rooms. Pleasant staff, large selection for breakfast. Near the centre.

I don't have a single negative comment

very clean and all of the staff were wonderful

living area was user friendly

the bathroom especially the shower. it was extremely dangerous . the Hotel did not have a rubber mat and thus was not usable to my handicap wife and myself - not handicapped.

new clean close to Eastman

Bathroom and room size

Staff in bistro at night poor, no food available, drinks order was taken wrong, staff in general not of the standard of other hotels on our trip.