Modern and great location

N/A

Staffs are so friendly and the room we had stayed are so clean.

Especially not.

Very modern, clean, well designed with very well trained staff. Very relaxing and the meal were superb. I teach hospitality and was so impressed with dinner we decided to do full brunch as well. Fresh fabulous food that really impressed.

The towels were small.

Clean, new, beds we’re extremely comfortable

Location away from central Queenstown

Its very clean, beautiful bathroom and huge shower..hood location.

They should include buffet breakfast with package

The location is excellent being close to the airport and shopping centre. It is very convenient. It appears to have been refurnished recently and looks modern.

Initially we were assigned a room with toilet facilities for handicapped guests. Upon enquiry, a room with a regular toilet was given.

Parking, Location and buffet breakfast

Loved everything

Very new and modern. Nice to have an automatic night light in bathroom with motion sensor. Quiet. Comfy beds.

Some staff are still in training we think. One of the wait staff was rather hopeless but he did his best. But really not an issue, people have to start somewhere and I’m sure he will get better with time.

Comfy beds

No fan in bathroom

Near the shopping centre

Staff were great and lived the comfy room and bed😊

Breakfast price for guests staying in hotel.

Location! Its close to all amenities.

We had already requested the reception about late check out and it was agreed to. We thought it was entered into the system so that other staff could see. On the day of the check out, the staff at the reception had no idea about what was agreed to. It was explained and we didn't have to pay anything extra. But the staff was kind of rude about it. We had to repeat ourselves twice. This was totally not needed especially when we stayed there for 7 nights and the late check out was agreed to.

They are very accomodating.

It was all good. Nothing to complain.

Not much

We only had 1 bin in the bathroom. The staff wanted to come to our room to look at something at 11pm I had to ask to get our sheets changed as they were dirty

Great location. Very comfortable beds and pillows - modern spotless bathroom. The body wash, shampoo and conditioner provided smelled beautiful. Friendly, competent, helpful staff. Kids club room open during dining hours. Lovely restaurant - two sided fire out to verandah - perfect for snuggling up with a glass of red. Will definitely stay again! Thank you.

Breakfast- seemed to run out of stuff. E.g. hot water for tea

More TV channels

Comfortable beds n clean n tidy parking just in shopping car park

Didn’t have bottle water for u

Cozy and nice.

No laundry in the hotel but there is one across the street.

Cozy and nice

No laundry services provided but there is one across the street.

It was ok, they should add more options or breakfast should be different everyday, if someone is staying at the hotel for 4 days then it is not good to eat same breakfast everyday.

When we arrive we ask the reception if we can early check-in as that was what we requested at the time when we made the booking because was travelling with a kid, so lady at the reception said they don’t have a room available at this time and we would have been ok with that but then she added “ we can give the room at an extra cost of $15 or $20 ( can’t remember the exact amount) per hour , so they had the room at that time which they didn’t want to offer, but she could have said that in a more appropriate manner. Then we said that’s fine we will wait but if the room get available early then can you please inform us which she didn’t and when we turned around she and her colleague started laughing and they were definitely talking about us, which is rude.

The twin bed rooms with those large comfy beds were to die for. Like sleeping on a cloud. The layout of the room was nice and the bathroom was quiet. The automatic light under the bathroom was great for low light having a baby in the room. It felt clean and room service were super quick.

Although the location was convenient it was quite loud from road noise, there was all night light from the shop signs outside. Something in place around the curtain might prevent some issues. The bin was tiny and senseless. We had baby nappies! The 20degrees lock on the temperature control drove us insane. 20 degrees isn’t even cold, we got stuffy at times.

空港から近く、スーパーや飲食店へのアクセスも便利でした。また、設備が充実しておりとても快適に過ごすことができました。

価格がもう少し安いと嬉しいと思いましたが、設備が充実していたので満足です。

In a lovely new area with many shops(clothing, food, pub, everything) very clean area with places to eat out.

Can not fault.

Location of the hotel, room service and cleanliness.

Chromecast didn’t work.

Delicious breakfast with lot of healthy options and fresh juice .

Nothing

Modern hotel close to airport, many parking spaces nearby, easy access to supermarket and restaurants

None

Close to shops and airport

No free water

Clean & its location

N/A

The hand cream in the bathroom was nice! Shower clean and powerful

The bed was very soft, the pillows were not brilliant! The restaurant for breakfast was pitiful! The minimal food that was available for the buffet was dried out. Cereals spilled out onto benches. The young lad serving was left by himself to manage while the manager chatted and made coffee for another staff member! He told us more food was on the way and they were short staffed, there was around 6 customers so they certainly weren’t rushed off their feet! For the cost of the stay here the service is rubbish, wouldn’t recommend a stay here! 😡

We loved the alarm clock, toiletries, quietness, comfy beds, replenishment of clean bath linen and coffee sachets and closeness to shops, eateries, etc.

We disappointed in having no access to Sky TV, and the pillows were not soft enough.

房间挺大的，床也很舒服

楼上房间的孩子一直在跳，房间隔音不太好。

Lovely room with very comfortable beds. The shower was amazing!

Nothing