Always a lovely place to stay clean comfortable

Bed was comfortable, room was neat and tidy.

Nothing

Friendly competent staff Relaxed atmosphere Wonderful food

Nothing

Spa bath, comfortable beds, clean and helpful front desk staff.

Paid $150 for my meal for room service and it arrived cold and they had given me a pasta dish instead of chips. I rang to ask if I could have my chips sent to the room, by the time they had arrived the rest of my meal had gone stone cold! Then the room service attendant asked me to give her the pasta dish back. Yes I did not order it, but considering I had received my meal cold and then had to wait again for the chips which caused my meal to be even colder. Good customer service would of been to offer the pasta dish or at least not charge for the chips. They would of thrown it away anyway and wasted it.

The hotel room was as expected however the reception team went beyond with sorting a minor issue. Thankyou Michael. I will add, the restaurant is the drawcard for me. After a long day driving, great food and a smooth red ends the day nicely.

No issues.

Great hotel

Got charged for minibar and didn’t use

Good location and good rooms

Not been able to change accommodations dates due to family issues

having a sitting room as well as bedroom nice food

not a big problem but had to carry baggage upstairs