The owner Paula and her mother were very friendly and helpful. The apartment was well located for gorgeous views however it comes with a price due to the constant stream of noisy traffic both front and back. We are not used to that night (and day) noise and found it disturbed our sleep. The kitchen could use a few more utensils like a spatula and salad spinner but overall there was everything you need. Two of the four beds we found too hard but that could just be personal preference. We loved our stay in Giardini Naxos and recommend this apartment.