Douro Castelo Signature Hotel & Spa

Das Frühstück und die Lage des Hotels waren sehr gut

Spa Bereich war nicht ausreichend Außenpool nicht beheizt

Das Frühstücks-Team war sehr gut aufgestellt und hat innert kurzer Zeit die Wünsche der Gäste mehr als ermöglicht. Das Reception-Team war sehr freundlich und hilfsbereit

Das Hotel hat keine Parkmöglichkeit für Gäste. Jedoch liegt dies an der Struktur vom Standort, da es direkt in der Altstadt liegt. Jedoch nahe Hotel hat es meistens genügend öffentliche Parkplätze die kostengünstig sind.

the hotel seems to be part of the castelo and is near to the city centre.

via booking there was an additional extra mentioned as "Unlimited spa access", but there was nothing special or in addition in regard of my reservation. The SPA area was closed and reserved for additional treatment like massage etc., so no additional extra. This is misleading and should be clarified between Booking.com and the hotel. I got the normal usage as for standard reservation. The in-house pool at the lower level (-1) in the building could be improved in terms of light, music, general appearance to make it more pleasant experience. The towels the hotel hands out only in exchange for a card (to prevent theft) are small and of poor quality—nobody would steal them anyway, so what’s the point of the cards?

Good location and comfortable rooms. Pool area was good.

Breakfast was a bit basic