pools and hot tubs were nice, as was the location

checkin process - we were approved for early checkin, but apparently that didn't get communicated. When we showed up, they were still cleaning and said they hadn't been notified of an early checkin, so we were turned away. Many hours later, we were notified that we couldn't use the unit because of a dog issue with the previous renters. That would explain the excessive amount of dog hair, and the smell of dog feces. On top of all that, Evolve was going to charge us more money to move to a different unit.