Fantastic welcome from staff and management. Food breakfast lunch and dinner outstanding. Staff just could not do enough for us throughout our stay. We will be back, for another 2 nights 25/27 May.

Time flew by. We loved the place.

Absolutely beautiful setting and the most helpful and accommodating staff that go the extra mile to assist you. Highly recommend the setting and the rooms. High standard of accommodation that I have stayed at in Zimbabwe.

Everything was just perfect.

Everything was amazing! The only complaint I have is that I had to leave too soon!

Leaving ! haha

Masawara Urban Retreat is beautiful and the staff are wonderful. The host Lindiwe, is exceptional. Great communication beforehand which, as a solo traveller, was very reassuring. She also personally met me at the airport (with the transfer driver) which was such a comfort. Once at the hotel, Lindiwe made the check-in process as smooth as possible and showed me to my beautiful, clean room, complete with electric blanket on the bed which felt amazing! I had breakfast in the morning, which was freshly made and delicious, sat outside on the terrace. My stay here, although only for 1 night, was just what I needed after such a long flight and I sincerely hope to return. Next time I will stay longer, especially since they also have a spa! Thank you so much Lindiwe, you're a superstar!

Staff are excellent. Does small touches which you do not expect. Excellent stay. Was totally surprised with the level of service.

The pick up from airport was delayed. Also they add a 10% percentage to the payment if you are paying by credit card. This was not mentioned by booking.com. this was the only thing that I was not happy with...

Inside

Water had a problem Noisy location

Room is super clean and well decorated

Shower water pressure a bit on the low side