El servicio y la atención del personal

our key kept keeping us locked out and kept walking all the way to the 1st floor. I walked down stairs 5 times

just the key

Location was great, close to airport and close to great restaurants

The receptionist did not explain well where to park or that there was an adjacent hotel that we could go through but could not get into our hotel. The bell boy from the other hotel was kind enough to walk us through where we needed to go and open doors for us. Also the key did not work the first time I tried to get into the room. Had to figure out where the front desk was from my room. There were no signs to tell me how to turn the light on in the room. I wasn't told if Breakfast was complimentary or not.

There was no hot water in one entire section of the hotel and the lady on the front desk did very little to help. The rest of the staff was very friendly.

Poor hot water and internet services.

Location was great, friendly staff and price was very good. The room was also nice with really comfortable beds, clean and tidy.

Bathroom was OK but the shower was in the tub, and while it might be good enough for a middle sized adult for me (6' 4) with a newborn baby in arms was a real struggle to bathe. That's the real "issue" but nothing too serious. I'd definitely book in this hotel again.

Everything was great. The food at the restaurant was very good and reasonably priced. I will definitely return in the future

I have nothing negative to say

Allá hotel need remodelación!good extra expencive

Personal friendly

location

the tv volume control fail, the safe in the room didn’t work and the air conditioner was very loud