Nothing

The shortage of staff, the ineffective staff, the room, the bugs, the water being too hot, then too cold, sink leaking, tv not working for 2 days, first room location with trees blocking view of beach, then the staff (Lisa) forgetting about us and going home while we sat outside for over 3 hours. So much to say, would not recommend this resort to anyone.

Compared to the other resorts I’ve stayed at like the Ocean Eden Resort in Jamaica, the Oleo Cancun Playa All Inclusive Boutique Resort in Cancun and even the Royalton CHIC Punta Cana, All-Inclusive Resort & Casino in Punta Cana are what I would consider “resorts”. This location was no where near a resort, I found a roach in my bathroom and there we several mosquitos in my room. I woke up to several mosquitos bites and even one on my face that had my eye swollen the next day. It was so bad my friend and I had to resort to sleeping with our entire bodies including our heads under the covers.

The mosquitos and roach that I found in the bathroom.

Dated, bed covers in really bad shaped like they have been used for 20 years.

Dated, sheets , linens and towels are the same from date of opening. Restaurant closed before 9pm

Location

Water leaking in bathroom

the staff, the service, the close distance to the airport and beach access!

n/a

The staff was very friendly and helpful. The location was convenient to the airport and an easy walk. The view from the room looked right out on the beach. The beach was very pleasant and easy to access. The bar location next to the beach was great and it was a gathering point for the guests. The resort might not be as high end as other places on the island but the convenience to the beach and the airport as well as the value make this a hidden gem.

The hot water was slow to the shower.

convenience

room was wet & in need of update. we had locals handing out at our balcony all day. unacceptable

Staff all excellent; friendly & helpful. Good Location near the airport. Our room had a great view of the bay.

bed not particularly comfortable; Took most of the week to get HOT water in the shower (tepid at best); and staff just would NOT leave hand towels in the bathroom. Got ONE on of our 7 days, and it was gone the next day. We got 2 bath towels and 2 face cloths each day... nothing more!!!