Edited: While i did give a good review for this, I cant anymore. The owner, Daniel Khoo did not give my RM200 deposit back. I have now resulted to making a police report and also sending an official complaint to the Penang Tourism board for stern action against him. He has not picked up phone calls, or replied texts.

The bathroom doors don't lock properly. Also some of the lights didn't work.

Nope!

This property won't refund your security deposit. please don't stay at this property. Very bad experience with the owner.

The house has two bedroom and bathroom with 4 beds and two extra bedding which is good for a big family. The view is amazing especially during the sunrise and sunset.

The house is not properly cleaned and dusted. There is dust when we turn on the aircond and there is no ventilation. There is dust on the floor and we found nails and tissues under the couch. The towels prepared have some musty smells like it havent been dried properly before. My family members suffers from flu and coughing fit after we stay there and my nephew who is a year old got hospitalized due to a high fever after staying a night there.

Stayed here for 3D2N, booked it rather last min despite the negative reviews as there were not many choices left. Btw the pictures are deceiving as the furnitures are totally different. Prior to the check in date, I texted Daniel who directed me to his assistant (Jolyn). I requested to leave my luggage before checking in as I had an early flight. She gladly replied that it wasn’t an issue. Met Jolyn on check in date and she was very helpful. We received a call late noon that day from Jolyn saying that our unit’s aircon was spoilt and the technicians were still fixing it. Jolyn was kind enough to give us another temporary unit for us to change and wash up. Fast forward to check out day, jolyn told me I needed to PAY for a late check out which btw wasn’t mentioned to me at all when I asked her prior. Screenshot as below. Before staying: After checking in: How absurd?! I also then asked if we could put our luggage after checking out. Daniel the owner then suddenly called me and I started scolding me that Iwas expecting concierge services?! He then texted me the below: Extremely horrible and poor service from Daniel. He was rude and sarcastic to us- screaming over the phone and threatening us. Below is another example of how unruly this man is when I already said we WILL check out at 11am?! Please take note that with such a service and inflexibility, you are better off finding another accommodation! Do not waste your money and time on such proud owners.

The unit is okay. Value for money... And ok for a small group of people to stay.

THEY WONT REFUND YOUR DEPOSIT.. I REPEAT THEY WONT REFUND YOUR DEPOSIT. THEY NOT EVEN WILL RESPOND TO YOUR WHATSAPP.. TOOK ME ALMOST 3 WEEK LATER AFTER MAKE MULTIPLE COMPLAINTS TO BOOKING.COM TO GET BACK MY DEPOSIT! AND GUESS WHAT??? IM NOT THE FIRST VICTIM.. YOU GUYS CAN READ THE OTHER REVIEWS HERE TOO.

Nothing

All

Location was ok, with food choices

The property was poorly maintained, stains on sofa, permanent stains on the floor, etc. There is no bag drop so we have to lug our luggage and wander around the apt area from 10.30am till 2pm, wasted our time waiting.

Amazing view

There are no restaurants nearby

view

The Toilet PVC Folding Door at the Lower Floor damaged and should be changed to a more durable type (Wooden Sliding Door with Melamine Finished).

No refund my deposit already 1month. WhatsApp also no reply. Here also no reply The room abit dirty No more next time

The only good thing is the sea view.

Very poor cleanliness, the building and the property are lack of maintenance. Cockroaches are crawling around and on the dining table, upstair toilet smells bad, bed's pillow cover is yellowish, living room has 2 aircon but only 1 is function (very hot due to double volumn ceiling). We check out on Sunday, until Thursday still not refunding the security deposit, no respond on whatsapp nor answering call, have to contact booking.com for assistance.

The house is comfortable and clean.

Nice location and nice owner

The room I get firstly is not the luxury suite...it doesn't worth the price. After feedback to owner they changed it for me. The changed luxury suite, toilet can't close the door.. The bed upstairs make my 3 family members got skin issue ..bite by something for 5 spots and more..i believe the bed do not clean well..