Sports simulator and pool were great. Also, the bartender and employees in the lobby were very accommodating with our group.

Not enough towels in the pool for large groups.

Clean, quiet, comfortable, good breakfast, easy parking, wonderful staff.

We had no complaints.

We loved the breakfast only used it one morning. The beds were really comfortable. The front desk staff were extremely friendly & helpful, there was this young woman working the desk in the evening & heard us talking on our way out about which way to the highway & with a big smile she said I got this & directed us to the highway. The three front staff I met made our stay great even though we didn’t have housekeeping at all on our stay.

I didn’t like that I wasn’t told there would be no housekeeping staff that weekend I booked a month in advance. The minute I got in my room you could see the thick amount of dust around the baseboards throughout the room & bathroom door, the carpet still had food on the floor by the sides & end of beds & there where stains on the comforter. Since they had no cleaning services until after Jan 1 2024 & it was my birthday weekend & had plains & reservation for dinner we had no time for changing rooms, so we just made sure the sheets were clean. One of your toiletries in the shower was just hanging off the wall, so getting a shower it would fall of the wall into the tub. My room had all girls staying & we had one toilet paper roll, we called housekeeping for another roll or two & she hesitated & we said we are all girls & one has a bladder health issue & don’t want to bother staff late or anytime since they have no staff for cleaning. Not friendly did she say you will have to wait a while, we replied thank you no problem. The one time we used the pool you had no towels there until just before the pool closed the young man came in with a few towels. Not sure if you have people check the pool area when they know it’s beeping used but since it is a small pool & some guest don’t look at rules or show respect for others using the pool maybe you should. I had my granddaughter in the pool & a couple other people in the pool we all gave space to enjoy, they left & this man & two older kids came in and took over the pool we went to the stairs area mostly to the wall & had to leave because they were doing laps & kicking so hard water was in our eyes from it. The behaviour of other guest is not your fault, just a suggestion check in to make sure rules & respect for other guest. Again I was not about to ruin my weekend complaining & being upset with my young granddaughter.

Well-equipped gym, solid breakfast.

Would be better for the environment to eliminate paper plates and plastic cutlery at breakfast.

Habitación muy amplia y confortable . Buen desayuno.

Le confort et le calme absolu, l’amabilité du personnel. J’avais émis une demande particulière et elle a été respectée, j’ai beaucoup apprécié.

Je n’avais pas vu qu’il fallait demander pour refaire les lits. Le séjour était de 3 nuits et il n’était effectivement pas utile de changer les draps mais j’aurais aimé que le lit soit refait. Ça n’enlève rien à la qualité de cet hôtel.

Very clean

Nice location

Good people

Tv channels were limited , breakfast was cold

the breakfast is very good

no

Everything was very good.

NA

The Inn is updated and modern, rooms are spacious and clean.

Upon our arrival one of the three rooms reserved was not showing on the reservation as was not made through booking.com and receptionist was rude, for two ours I went back and forth with booking agent and every time I closed the call the receptionist was again contradicting me. From - hotel system booking codes- one booking code with two rooms on it and a second booking code for the third room he changed the story after my call that we have only one room per booking code and we need to pay at on spot rate the third room….At one point the employee from the bar came to my husband and pet him on shoulder and without further ado he asked him point blank “are you Ukrainians right?!” WAW!!! No we are not but who gives you the right to pose such a discriminatory question? Overall at the end they did had the third room on my husbands last name - which they haven’t asked or checked in the beginning; and on one hotel generated booking code were from booking.con both rooms one on my name and one on my husbands. However that was the worst customer service offered by the tall east-Asian men at reception - who kept smiling at us until my husband told him when a customer has problems and is sad he shouldn’t smile with such superiority. Please know that on the second day we have met two young receptionists (male and female) and they were adorable! Nice and polite when I asked of late check out options, friendly and knowledgeable! From them the first night receptionist should definitely take lessons on customer service!

My 5 year old Found prescription controlled substance on the floor of our room and I have a 1 year old. This could have seriously harmed my children to the point of possible death. I turned in the pill to the from desk and was told that the general manager would contact me. Still haven’t heard anything and it’s been 5 days. Charged full price and not even a mention about it at check out! Very frustrating! I know things can get missed when cleaning, but something like this should not happen!

Amazing experience from the beginning. Friendly staff upon check in. Beautiful clean lobby with a bar and ample seating areas. Room was super clean and modern looking. Pretty large as well. Bed was SO comfy. Overall I would definitely recommend this property and would stay here again if in the area.

Satisfied with stay

Good breakfast with different options for adults and children. The room was nice and big. I liked the shower. It was a nice location. Thank you.

no kosher or halal food options at breakfast too much of pig/pork meat at breakfast

see above

Very modern and clean

No charging station for our car, even though it was mentioned A piece of the coffee maker was missing

Loved the waffles in included breakfast. Coffee was perfect. Kids enjoyed the pool. Location was good for visiting family locally but not near downtown. On site bar a bonus. Bar manager very accommodating. Evening staff very welcoming. Day manager (Gilbert)? very professional.

Real fast could have gone a bit later. Maybe 10:30.

it seems good, but next time I will take my breakfast from outside, the toilet entrances have water dispensers, it's great, all hotel staff are super people, hotel staff help me and my family, which impressed and made us happy, thanks to everyone

there is pork for breakfast thought there is no breakfast for Muslim visitors! Pork meatballs with pork omelette, pork products and some products cannot be the same, there is no cheese, as there is no cheese, I will make my next reservation from another place. It is very sad. :( :( :(

Hair and crumbs on the fold out sofa Shower was dirty Unsatisfactory breakfast/barely any selection/not enough staff/food always ran out/very small eating space