The location was great. Everything was very close.

The sliding restroom door had a gap when closed. Therefore, there was not complete privacy among me and my friends when using the restroom and showering.

beds were soft.

they wouldn’t let my friend into the building after he lost his key and pretended to call the police on him. also they didn’t give me back my deposit and we did absolutely nothing to not deserve to get it back. Extremely disappointing.

fresh, clean, and new. good location. friendly staff as well

There was a drug bust, going on with multiple police cars and we couldn’t enter into the parking lot. It was scary and dangerous.

Staff was helpful. hotel was quiet and clean and newly built. Environment was modern.

I wish there was Continental breakfast too. also, the inside kitchen bar had a variety of food for a fair price too. also, there was no microwave or trash bags inside the bins.

It was clean

The manager was so rude. I was told the wrong room number when I checked in. So when I get to my room, I’m not able to open the door and I figured it was a technicality so I asked one of the house cleaners if she could help me and she open the door for me she was super sweet. So I unpacked and got settled and then I went downstairs and asked why my key wasn’t working and he said “ well, maybe it’s because you’re supposed to be in 303” and I said the lady at check in had told me that I was in 305 mind you she’s right next to him she didn’t say anything to help the situation she acted oblivious. Then the rude manager said “ well maybe you didn’t read it right” and I said no it says 305. And we went back-and-forth. He kept telling me I was wrong. When I knew I wasn’t. When he went up to check, he told me I wasn’t allowed to go with him. Then he came back down and told me “ well, you’re definitely in 305” he’s then fixed the keys and didn’t say anything while he handed them to me. Later, I go back down and can hear him talking about how ignorant I was, and how I must be uneducated. I wouldn’t stay here again if somebody paid me $1 million. It killed my whole experience and made my trip miserable. 

The hotel was really nice and the staff were helpful!

Location didn’t feel the safest. (More so at night) It was right by an old railroad with some homeless people. We were only 9 mins from the airport and thought there would be an airport shuttle, but it wasn’t offered at this location. Just the Aloft Austin Airport location.

Was breakfast included? If so I had no idea. Room was fantastic, great size, love the fresh youthful decor throughout the hotel, but the location wasn’t good. I can hear the freeway/overpass the entire night. Maybe invest in double pane windows in the rooms facing freeways.

Location and sound of freeway/highway/overpasses were a bit loud. Also, the Osaka Aloft hotel had an espresso machine in the room. I would have loved that in the Aloft, Austin.

The games downstairs.

The location. Homeless around the property, makes you feel a little weary.

The staff was very friendly. The guy who was in the front desk was very friendly and helpful.

The place was nice and neat. Super friendly at front desk

Room could have been a little larger for 2 queen beds

Friendly staff, easy check-in, spacious well-equipped room, really cool personal touches. We just needed a night close to the airport for an early flight, but would have enjoyed staying a little longer.

I had some issues getting the temperature in the room right, the AC was a little bit loud, but in the end it was fine. It was one of the hottest days of the year though, and we were a little under the weather from lots of traveling, so that might have had something to do with it.