Good value, charm of an old house full of books matching the character of Hay and very central.

We would happily return. Brilliantly situated, warm - important in December - with comfortable beds, and an artistic atmosphere, one suspects from John's dyspeptic review [24 Oct] that he hadn't read Tam's description carefully enough. The old wooden stairs are indeed quirky, and need care navigating, but that's genuinely old properties for you. The catering facilities are basic but accurately described, ie no cooker, so eating out in the nearby restaurants is advisable - though probably something most shorter term visitors would want to do anyway. A bathroom the floor below, down the quirky stairs, is unconventional but part of the different experience from a conventional 'comfortable English home setting'. If that's what John expected he should also expect to pay a lot more. This is a place with character, sufficient comfort, and above all the central Hay location.

Very little to dislike, having read the description carefully beforehand, and having stayed in many quirky places including several in or around Hay, over many years.

My car broke and I couldn’t get there but Tamara was super understanding and reimbursed me everything she could. It was easy and nice to communicate with her and I’m looking forward to going there some other time. She also sent lots of recommendations about the area.

It has a great location . We were walking Offas Dyke - and it is only a few hundred meters of the trail - so ideal if you are in transit. Bedrooms were good size and clean.

Access to the top flat is through a hallway in the bottom flat. This hallway has bedrooms and a bathroom to the left and (we assume) kitchen etc to right. It was slightly off putting, as we walked through the hallway, one of the bottom floor guests was using the bathroom, and the door to the bedroom was fully open - so did feel as if we were imposing - as opposed to a completely independent access to the top flat. The bathroom is on the middle floor - and we were the first to use it this season - so there were a few plumbing issues which we have advised owner - but worth asking if hot water supply now fully functional