Palais Fes Yahya - Rooftop - Luxury Stay

The kindness of the owner

The room is not the same of the photo, the room it was not clean and also the sheets. We asked to change it and the problem was resolved.

Great location inside the medina and it’s super well maked Palais fes yahya on near by streets so it’s easy to walk inside the medina and find the way back .. We spent 3 nights in palais fes yahya and had really good connection and conversation with the staff and Fatima the owner.

It met all expectations .

The owners were very accommodating, they offered to upgrade our room without us asking. Amine had offered us a map so we can visit as many popular spots in Fes, and he came across as a genuine guy. He also came over to my car to make sure I'm parked in the right spot and offered to help with carrying our luggage.

We really enjoyed our stay.

The family who run the hotel are really friendly. They always said hello and offered us tea when we came back so it felt very welcoming. The location is great and it is beautifully decorated.

Sadly the room was disappointing as it was right next to the downstairs restaurant space and front door. This lead to multiple issues and disrupted sleep: -The room did not feel private with people right outside the room door most the time -It was really noisy until around 11pm with people chatting and eating in the restaurant -Multiple times people attempted to get into our room thinking it was a bathroom -Both nights people banged on the front door late at night to be let back in as the front door was locked -Multiple times the lights were switched on and not turned off in the restaurant area in middle of the night so we had to get up and turn them off as the light leaked into the windows in our room -One night someone checked in at 1:30am and there was no effort to speak quietly Unfortunately, this meant it wasn't a relaxing stay for us and ruined what otherwise would have been a lovely stay. The owners did apologise multiple times and although we read the reviews saying it can be loud we hadn't anticipated it being this bad.