Very friendly staff and having the shuttle service included from the airport was brilliant. They were very happy to take us back to the airport at 4am the next morning too for our flight to Flores. Great location close to the airport. Gated property so it felt very safe.

I was in a room located up a metal staircase out the back and there wasn't a light so arriving in the dark and leaving in the dark was tricky with my big backpack! It was quite noisy

way too expensive

Very very basic. No butter on toast. No salt and pepper. No ketchup. No knife when she brought the butter I asked for.

A welcoming atmosphere and a pickup at airport as promised. I had to find a kind señorita who called them for me. They then arrived within a few minutes. Never again

Huge room and bathroom. Very comfortable. Helpful staff

No Complaints

Location. Friendly staff. Airport shuttle. Price.

The staff was very nice, the facility was very clean. it was in a gated neighborhood. We felt very safe in the middle of Guatemala City. And it was so convenient to have a close to the airport.

the location is excellent, just a few minutes from the airport. Staff was friendly and helpful and the place was clean. it’s also located in a residential neighborhood with private security entrance and transport to and from the airport is included at all times.

the internet service was slightly lacking, that could be improved.

The staff was very helpful and accommodating. I really appreciated that they held our extra luggage for 4 days while we went to Tekal.

Could have used larger or more towels.