the friendly and helpful staff, cleanliness, location.

Close to main bus station

Facilities dated; first room had a non-func A/C got switched to different room where A/C worked but half of lights flickered; many hotels around MTY have quiet mini-split AC this place still has old rickety loud wall units noisy keeping me awake; has a breakfast area but no one uses it; I don't think I'll be coming back to this place

Low price for Monterrey. Large rooms.

Dirty old sheets with holes in them. Area is a bit sketchy after dark.

Location, room size ok, hotel only need more attention

Friendly service awesome private gated parking

The shower could be better

Spacious room, have all the essentials, private parking on site, elevator, a/c.

a bit outdated, needed some repair

Location, neighbourhood, no services

I really liked this place. Very nice, helpful and knowledgeable staff. Great location! It was a 4 minute walk to Arco de la Independencia. I stumbled across that my first night and it is even more impressive in daylight. Cuauhtémoc Metro station is a few minutes North of the arch and is basically the heart of the Metro system. Central De Autobuses is also a 10 minute walk North. I was able to book a roundtrip ticket to Saltillo on the spot for $15 USD. There is a well stocked Oxxo 2 minutes away, and a 24/7 Oxxo and a 24/7 pharmacy 5 minutes East on Pino Suarez. Avenida Francisco I. Madero had the best selection of clothing I have ever seen. It is five minutes North. For instance, there were several haberdasheries just in one block with a huge selection. Hat shops are all over town, not just here. I found lots and lots of straight hem sport shirts a few blocks away(the Le-Gar front desk man directed me to La Argentina), which are difficult for me to find in this country. The prices for the hats and shirts were comparable to US prices, not deep discounts, but the quality and selection was unbeatable. Google Maps is very unreliable for finding bus stops or showing correct routes for the buses I was on, but I was able to figure it out and get to\from where I wanted to go and then back to my hotel. I could have asked the front desk or got a taxi.

No complaints, Everything I could ask for was easily available within a few blocks.