L&H Gran Vía Valencia

Das Hotel ist gut mit den öffentlichen Verkehrsmitteln vom Flughafen erreichbar. Von hier aus lässt sich die Stadt sehr gut erkunden. Man ist in wenigen Minuten zu Fuß im Zentrum und mit dem Bus am Strand oder beim Oceanogràfic. Das Personal ist sehr nett und hilfsbereit. Das Frühstück wird frisch und mit Liebe zubereitet. Auch die Dachterrasse ist ein Erlebnis für jeden Besucher. Die Drinks sind hier sehr lecker. Wir kommen gerne wieder.

Vielleicht könnten die Fenster/Dichtungen den Straßenlärm ein wenig besser dämmen.

Staff so friendly

Nothing

Good size room, everything you need. Immaculately clean and well looked after. Air con, safe, hairdryer, tea , coffee , water etc. Staff amazingly friendly and very knowledgeable and helpful

The roof top pool was a little small - but to be fair we didn’t have time to use it

The hotel is new, modern, and beautifully designed. There is a small rooftop plunge pool where you can cool off until 5:00 PM. The rooftop bar opens at 5:00 PM and serves cocktails, although the selection is fairly limited. The reception staff were incredibly friendly and welcoming.

Unfortunately, the biggest issue during our stay was the housekeeping service. During our five-day stay, the floor in our room was NEVER cleaned. By the fifth day, it felt like walking on a beach because of all the sand. Dust was everywhere, especially on flat surfaces. Amenities were never refilled—we even had to ask several times for toilet paper. There was a coffee machine in the room, but the coffee capsules cost €6 per set, which felt unreasonable. The worst part happened in Room 201 on July 28. We asked housekeeping for hair conditioner. We even showed the housekeeper what we meant. That evening, when we got into the shower, we discovered that the Rituals conditioner bottle had been refilled with cheap liquid soap instead of conditioner. It certainly gave the impression that hotel toiletries were being STOLEN and replaced by staff. Overall, the housekeeping service was far below the standard you would expect from a hotel like this. Because of this, I would not recommend staying here, despite the hotel’s beautiful design and friendly reception staff.