Comfort place with nice forest

An environment

The villa stayle was very good.

The receptionist was not good he didn't ask someone to lead us to our villa he just gave us the key. The housekeeping was bad . He cleaned only one time during 3 days and the clean was changing the towels only !!. The location fare away from the main road. The equipments in the kitchen was not complete.

The area is a huge with activities for the whole family; ATV, Offroading, etc. although you may have to pay quite hefty for some activities.

We arrived around 2 am and immediately assigned a cabin however some some issues starting. First, the key to the cabin is wrong. For almost 30 mins they tried different kind of keys while stranding us in front the cabin in pitch black because porch light can only be illuminated from inside. Second, we have moved the car near the cabin and unload our luggages by ourselves because they're too busy finding the right key only to be told later that we have to move to another cabin which is closer to our initial parking. Third, all the water outlets sprayed with uneven pressure. It's very very annoying especially with the bidet. Fourth, the AC blows directly to your bed due and very noisy though luckily it's quite cool so we don't need much of it. Overall, it was a very dissapointing experience and definitely not worth the price.

If you are seeking for a fresh air and comfortable getaway, this is the place. My family and I was happy with the service and breakfast was worth it. However, I booked 3 rooms and out of the 3, my son's room was not impeccable as mine. So maybe next time they should make sure all rooms are cleaned and ready to use and the atv and buggy rides I find too pricey more than in Bali. But, all in all, for the rooms and breakfast is worth it.

Atv ..rides too pricey and tv channels were not complete

I like the villa and the location

I don’t like the door of the bathroom and the water heater wasn’t work properly

Facilities and Very Comfy

- The internet sucks on Hummer cottage (the premium one) - The kitchen amenities are not complete (missing a knife and the others) - Request are take to long to handle - Provide water but not the hose