The Springs Resort & Golf Club

The restaurant

Freezing cold room on arrival No Phone in room to contact reception No “room/guide” and QR code did not work

STAFF excellent and nice place to be.

All GOOD

Lovely staff, fantastic spacious and stylish room.

The location is stunning.

We stayed in one of the lodges and, unfortunately, there were quite a few things that made the stay less comfortable than expected. I booked a double room, but the bed was actually two single beds pushed together. The beds are also on wheels, so they move apart during the night and you ultimately end up sleeping in the gap down the middle, which was really uncomfortable. The lodge was also very hot, particularly at night, which made it difficult to sleep comfortably. There was no iron or bottled water provided, which I would have expected. The curtains don’t properly fit the tall windows, so they don’t block out the light and the lodge becomes very bright early in the morning. There are also small lights on the ceiling, possibly from the smoke alarms, that flash bright green throughout the night. They can’t be switched off and were surprisingly distracting when trying to sleep. Cleanliness could also have been much better. The shower in the lodge was particularly unclean, especially around the shower door. We also paid an additional £15 to use the spa, but unfortunately the cleanliness there was disappointing too. The shower floors in the spa were visibly filthy, which really took away from what should have been a relaxing experience. Individually some of these might seem like relatively small things, but together they made the stay much less comfortable and enjoyable than we had expected.