cleanliness hospitality service

mosquitoes flying around at reception

good property and location

userfriendliness

In this Hotel the facilities were excellent. The bathroom design was excellent.

The hotel was way too noisy. Front desk personnel was not very helpful.

Very polite and cooperative staff. Excellent breakfast options with delicious taste.

Excellent, welcoming, helpful staff . Rooms were clean, functional, good decor. Boys at the door / security were extremely helpful and greeted with genuine cheer .

Ambience , food , location everything is perfect

Helpful staff. Nice food

room was clean and tidy

staff was bit rude and they wanted to take advance payment of food which I never wanted to have. they took all payment on check in.

location

unorganised staff, messy front desk at the time of check-in

The huge lobby and decor feels luxurious and new. Accommodating service.

No bath robes and bath tubs. View wasn’t too exciting.

decorating, location, cleanliness, tidy and staff plus, I would really appreciate/congratulate the manager or the concern person who hired students/graduated staff which they are young, he won’t regret! they are doing really well to maintain and arrangement (boys & girls)

room key cards should be more higher in quality of working, it was activated for 24h only and happened this during my stay two times. also I will highly recommend to add anti-slippery mat/small carpet after showering or coming from bathroom, the floor is too slippery. regard toilet seat, it’s too small, what if you have guests big sizes, they will struggle, better always to get a big sizes of toilet seats for all type of guests. staff, they need to show some happiness even if they are in bad day, as long as they are at work, smiling is for free, they need to show at least softly.

staff was not very helpful. they were rude. At the time of checking in they said breakfast is included next morning they said cant find in system. were not very clear and not helpful at all